What are the responsibilities and job description for the Dental Front Office Assistant / Receptionist position at ThoroughDent Smiles?
If you are outgoing, compassionate, driven and looking to make a difference in people's lives, this role is for you! We are looking for that special someone to add to our front office business assistant team to be the voice of our practice for patients seeking help with their dental concerns. While previous dental experience is preferred, it is also important that the ideal candidate has refined communication skills and a passion to learn and grow with us. Some of the areas of responsibility for this role will be as follows:
- Greet patients and make them feel welcome
- Answer phones and schedule/reschedule patient visits
- Prepare patients' charts and daily schedules
- Optimize doctor and hygiene schedule
- Conduct follow-up calls to schedule patient re-care/treatment
- Verify methods of payment and collect payments as needed
- Provide patient education/resources related to treatment
- Encourage referrals and testimonials
- Perform general office duties, such as photocopying, scanning and filing
We offer competitive pay based on experience, 4-day work week, and we are a private practice that values its team members and overall patient experience in a fun environment!
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Referral program
- Vision insurance
Experience:
- Customer service: 2 years (Required)
- Dental receptionist: 1 year (Preferred)
Work Location: In person
Salary : $18 - $21