What are the responsibilities and job description for the Product Owner – Care Coordination Platform position at ThoroughCare?
About ThoroughCare, Inc.
ThoroughCare, Inc. is a healthcare platform services vendor, founded in 2013 and headquartered
in Pittsburgh, PA. Our targeted solutions assist healthcare providers with their participation in value-based care management and wellness programs - whether it's fee-for-service, shared-risk or capitation-based - with focus on the combination of improved patient quality of life, reduced spending, and increased revenue. Our clinician-friendly care coordination software solutions support personalized health experiences, enable integrated, coordinated care, and help identify the next best actions at critical moments, and is currently used to support over 250,000 patients across nearly 600 primary care and specialty practices across the United States.
We believe in making healthcare smarter, more coordinated, and centered around the patient. Our care management software empowers clinicians with tools to simplify chronic care management (CCM), annual wellness visits (AWVs), behavioral health integration (BHI), remote patient monitoring (RPM) and other value-based care programs. The Company’s value propositions center on directly linking clinical and practice improvements to financial payments under initial value-based care programs (i.e. CCM, RPM, etc.).
For more information about ThoroughCare: http://www.thoroughcare.net/
About The Role
Candidates may be asked to take a skills test to further determine qualifications for the role.
All candidates are subject to a background check and must be authorized to work in the United States. Please note that ThoroughCare is an Equal Opportunity Employer. We celebrate diversity and are fully committed to maintaining an inclusive environment for all employees that is free of discrimination and harassment.
ThoroughCare, Inc. is a healthcare platform services vendor, founded in 2013 and headquartered
in Pittsburgh, PA. Our targeted solutions assist healthcare providers with their participation in value-based care management and wellness programs - whether it's fee-for-service, shared-risk or capitation-based - with focus on the combination of improved patient quality of life, reduced spending, and increased revenue. Our clinician-friendly care coordination software solutions support personalized health experiences, enable integrated, coordinated care, and help identify the next best actions at critical moments, and is currently used to support over 250,000 patients across nearly 600 primary care and specialty practices across the United States.
We believe in making healthcare smarter, more coordinated, and centered around the patient. Our care management software empowers clinicians with tools to simplify chronic care management (CCM), annual wellness visits (AWVs), behavioral health integration (BHI), remote patient monitoring (RPM) and other value-based care programs. The Company’s value propositions center on directly linking clinical and practice improvements to financial payments under initial value-based care programs (i.e. CCM, RPM, etc.).
For more information about ThoroughCare: http://www.thoroughcare.net/
About The Role
- We are seeking a motivated Product Owner to drive the development of our care coordination platform that supports providers, ACO’s, payers, and care management teams. This role ensures our product delivers high-value, intuitive workflows that improve patient outcomes, streamline care team operations, and meet evolving healthcare requirements.
- Product Vision & Planning:
- Partner with Product Management to execute the product roadmap and ensure alignment with market needs.
- Represent the voice of customers and end users during product planning and development.
- Backlog Ownership:
- Maintain a prioritized, actionable product backlog with clear user stories and acceptance criteria.
- Translate clinical, operational, and regulatory needs into requirements for engineering.
- Agile Execution:
- Lead sprint ceremonies: planning, backlog grooming, reviews, and retrospectives.
- Provide ongoing clarification to engineering and QA; validate features for release readiness.
- Cross-functional Collaboration:
- Work with UX/UI and portfolio solution designer to create efficient, user-friendly care coordination workflows.
- Partner with Customer Success, Support, and Implementation teams to incorporate customer insights and support product launches.
- Collaborate with Compliance, Data, and Clinical SMEs to ensure regulatory and interoperability alignment.
- Customer & Market Insight:
- Conduct user interviews, workflow observations, and feedback sessions to identify enhancements.
- Translate customer challenges into scalable product capabilities.
- 2 years in a Product Owner role within a healthcare technology or SaaS company.
- Knowledge of care coordination, case management, population health, or value-based care workflows.
- Strong Agile/Scrum experience and excellent communication/documentation skills.
- Product Owner certification (CSPO, PSPO, POPM).
- Experience with EHR/EMR integrations, claims data, or interoperability frameworks (FHIR/HL7).
- Familiarity with payer programs such as CCM, HCC, UM/CM, or other CMS/payer VBC programs.
Candidates may be asked to take a skills test to further determine qualifications for the role.
All candidates are subject to a background check and must be authorized to work in the United States. Please note that ThoroughCare is an Equal Opportunity Employer. We celebrate diversity and are fully committed to maintaining an inclusive environment for all employees that is free of discrimination and harassment.