What are the responsibilities and job description for the Sales Associate position at Thorntons Fine Jewelry?
Company Description Thorntons Fine Jewelry is a specialty retail jeweler located at 2830 Lexington Road in Athens, Georgia, United States. The store focuses on providing fine jewelry and related services to local customers in a welcoming, personalized environment. Team members have the opportunity to work closely with clients on meaningful purchases such as engagement rings, gifts, and special occasion pieces. As a locally based business, Thorntons Fine Jewelry emphasizes customer relationships, product knowledge, and trustworthy service. The company values professionalism, integrity, and a strong commitment to creating positive in-store experiences.
Role Description The Sales Associate role is a full-time, on-site position based at Thorntons Fine Jewelry in Athens, GA. Day-to-day responsibilities include greeting customers, understanding their needs, and presenting appropriate jewelry options while offering product information and answering questions. The Sales Associate will support sales transactions, operate the point-of-sale system, and handle basic cash and card payments accurately. Additional tasks include maintaining clean and attractive displays, monitoring inventory on the sales floor, and assisting with merchandising updates as needed. The role also involves providing courteous after-sales service, following store procedures, and collaborating with the team to meet sales and customer service goals.
Qualifications
- Customer service and retail sales skills, with the ability to build rapport and assist customers through the purchasing process.
- Strong communication and active listening skills to explain product features, care, and value clearly and professionally.
- Basic math and point-of-sale skills for handling transactions, processing payments, and managing receipts accurately.
- Attention to detail and organizational skills for maintaining displays, safeguarding merchandise, and following store procedures.
- Interest in jewelry, fashion, or luxury retail and willingness to learn product knowledge, including metals, stones, and styles.
- Ability to stand for extended periods, move merchandise safely, and work flexible part-time hours, including evenings and weekends as needed.
- Prior experience in retail or customer-facing roles is preferred but not required; training will be provided.
- High school diploma or equivalent is beneficial; reliable transportation to the Athens, GA location is required.