What are the responsibilities and job description for the Maintenance Manager position at Thorne?
At Thorne, we work to deliver high-quality, science-backed solutions to empower individuals to take a proactive approach to their well-being. Each day begins with a mission to help others discover and achieve their best health. We count on our team members to challenge and push the boundaries to make that happen. At Thorne, you’ll be joining a team of more than 750 passionate individuals committed to our cause of providing superior health solutions at every age and life stage.
Position Summary: The Maintenance Manager leads Thorne’s maintenance operations across production areas, ensuring equipment reliability, regulatory compliance, and a safe working environment. This role drives a proactive maintenance culture focused on reducing downtime, improving asset performance, and supporting business growth through effective planning, people development, and continuous improvement.
Responsibilities
THORNE IS AN EQUAL OPPORTUNITY EMPLOYER
Position Summary: The Maintenance Manager leads Thorne’s maintenance operations across production areas, ensuring equipment reliability, regulatory compliance, and a safe working environment. This role drives a proactive maintenance culture focused on reducing downtime, improving asset performance, and supporting business growth through effective planning, people development, and continuous improvement.
Responsibilities
- Develop, prioritize, and drive initiatives to improve equipment reliability, availability and cost reduction.
- Manage day-to-day maintenance operations across all Thorne manufacturing, ensuring quick response to breakdowns and strong execution of planned maintenance.
- Develop and coach the maintenance team — supervisors, leads, technicians, and inventory staff — to build technical expertise, accountability, and engagement.
- Oversee preventive and predictive maintenance programs to improve reliability (MTBF) and reduce unplanned downtime.
- Conduct Failure Modes and Effects Analysis (FMEA) to identify potential failure modes, assess their impact, and develop effective mitigation and reliability improvement plans.
- Drive Root Cause Analysis (RCA) and implement corrective actions to eliminate recurring equipment issues.
- Collaborate with Engineering, Operations, and EHS on capital projects, equipment installations, and continuous improvement initiatives.
- Oversee spare parts and inventory management, including ERP system implementation and optimization.
- Manage the maintenance budget, including spare parts, service contracts, and capital planning.
- Oversee vendor and contractor performance to ensure cost-effective and reliable service.
- Lead Lean and TPM initiatives such as 5S, standard work, and continuous improvement projects.
- Use Thorne’s CMMS (eMaint) to manage work orders, track asset history, and analyze maintenance data for performance trends.
- Promote a culture of safety, accountability, and proactive maintenance throughout the organization.
- Provide after-hours or weekend support as needed for critical operations.
- Communicate regularly with the Facilities Director on key risks, opportunities, and recommended actions.
- Ensure all maintenance activities comply with cGMP, OSHA, EHS, and internal quality standards.
- Serve as the subject matter expert (SME), providing technical guidance in resolving maintenance-related issues.
- Ensure accurate and timely maintenance reporting, including project progress, key performance indicators, schedule adherence, and identified issues.
- Comfort with and extensive experience in interacting with senior management, company staff and third parties.
- Supervise and manage others, delegate appropriately, and follow up on work assignments.
- Ability to work in and manage cross functional teams for multiple projects of various complexities and priorities.
- Comprehensive understanding of project planning, compiling project budgets, timelines, risks as well as generating and presenting business cases to leadership.
- Ability to build, develop, motivate, and engage high-performance teams and work cross-functionally.
- Build and lead a high-performing maintenance team, focusing on attracting top talent, developing skills, coaching future leaders, and promoting a culture of continuous improvement.
- Minimum of 5 years of maintenance management or supervisory experience in complex production equipment.
- Strong knowledge of mechanical, electrical, and maintenance best practices.
- Strong problem-solving, organizational, and communication skills.
- Experience with Reliability, FMEA, RCA and TPM.
- Previous experience using a CMMS (eMaint) is preferred.
- Green Belt or Black Belt certification.
- Associate or bachelor’s degree in a relevant area is preferred.
- Previous experience in cGMP Nutraceutical, Pharmaceutical, Biotechnology, or Food manufacturing preferred.
- Experience in highspeed encapsulation machine is a plus.
- Employee is able to read and understand written directions in English, including Standard Operating Procedures (SOPs), current Good Manufacturing Practices (cGMPs), and the Thorne Research Employee Handbook.
THORNE IS AN EQUAL OPPORTUNITY EMPLOYER
Maintenance Manager
Hilton -
Mount Pleasant, SC
Maintenance Manager
ALG Senior -
Charleston, SC
Janitorial Cleaner - Empleado de limpieza
Harvard Maintenance -
Charleston, SC