What are the responsibilities and job description for the RMS Site Supervisor position at Thoreau Facility Services?
About the Role
We are seeking a dependable and experienced RMS Site Supervisor to oversee onsite execution for retail remodels, refreshes, rollouts, and special projects across the country. This role requires extensive travel and hands-on field management. The Site Supervisor will ensure work is completed according to scope, quality standards, safety requirements, and client expectations while coordinating daily progress with vendors, trades, and the Project Manager.
Key Responsibilities
- Travel nationwide to manage active job sites, often for extended durations.
- Oversee day-to-day field operations including supervising trades, verifying work quality, and maintaining project schedules.
- Perform onsite punch walks, progress checks, fixture moves, demolitions, light carpentry tasks, and hands-on support as needed.
- Communicate daily updates, photos, and field reports to the Project Manager to maintain alignment and transparency.
- Ensure all work meets scope, timeline, and quality expectations set by the PM and client.
- Maintain safe working environments and enforce compliance with site safety requirements.
- Coordinate with mall security, store teams, GCs, and trades regarding access, deliveries, staging, and after-hours procedures.
- Identify field issues early and work with the PM to propose solutions or escalations.
- Support and lead crews through remodel phases, refresh scopes, rollout tasks, and site transitions.
Document field conditions, verify material quantities, and track progress daily.
3 years of experience in commercial construction, retail remodels, facilities work, or relevant trade experience
- Strong hands-on skill set preferred, including basic carpentry, fixture moves, demolition, and small repair tasks
- Ability and willingness to travel nationwide for most of the year, sometimes with short notice
- Strong communication skills and comfort working directly with store teams, vendor crews, and clients
- Ability to read scopes of work, basic drawings, and site layout plans
- Organized, reliable, and able to manage multiple tasks in fast-paced environments
- Proficiency with basic technology tools such as email, photo documentation apps, Microsoft Office Suite, and phone-based field reporting