Front Desk Medical Receptionist/Medical Assistant (Full-Time)

Medical Assistant / Front Desk Receptionist

Thoracic Medical Associates, LLC | Lyndhurst, NJPay: $20.00–$21.00 per hourSchedule: Monday–Friday, no weekends

About Our Practice

Thoracic Medical Associates, LLC is a physician-owned, solo Internal Medicine and Pulmonary Disease practice located in Lyndhurst, New Jersey. We are a small, close-knit team dedicated to providing compassionate, personalized care to our patients in a welcoming and professional environment.

We are seeking a compassionate, dependable, and detail-oriented Medical Assistant / Front Desk Receptionistwho takes pride in their work, enjoys helping patients, and understands the importance of teamwork.

Our practice operates with a four-person staff and sees an average of approximately 20 patients per day. We value a supportive work environment where everyone contributes, helps one another, and works together to keep the office running smoothly. We are looking for someone who shares these values and is willing to step in and assist with different tasks as needed.

The right candidate is someone who is kind to patients, reliable, willing to learn, and understands that a successful medical office depends on everyone working together.

Key Responsibilities

Front Desk and Patient Services

• Greet patients warmly and professionally, creating a positive first impression.
• Answer multiple phone lines, respond to patient inquiries, and direct calls appropriately.
• Schedule appointments and help maintain an efficient patient flow.
• Check patients in and out and collect applicable co-payments and patient payments.
• Verify patient demographics, insurance information, eligibility, and coverage details.
• Assist with insurance verification, referrals, and pre-authorizations as needed.
• Maintain accurate and up-to-date patient records in the electronic health record (EHR) system.

Medical Assistant Responsibilities

• Assist with daily clinical and administrative tasks as needed.
• Help prepare patients and examination rooms for visits.
• Learn additional clinical support tasks, including setting up sleep testing equipment when needed.
• Work collaboratively with the provider and other staff members to support daily patient care.
• Follow office procedures and maintain patient confidentiality.

Pulmonary function testing is performed by our dedicated PFT technician and is not a responsibility of this position.

Patient Account Accuracy and Communication

• Review patient account information carefully for accuracy and completeness.
• Verify insurance details and identify potential discrepancies, such as changes in coverage or insurance termination dates. Identify plans that require referrals and issue referrals on the insurance portal
• Recognize and communicate known patient account concerns to the office manager for review and submission to our outsourced billing team.
• Understand basic medical terminology and be familiar with CPT and ICD-10 codes, insurance explanations of benefits (EOBs), and insurance verification portals such as Availity.

This position does not include performing billing or claims processing. Our billing is outsourced; however, attention to detail and timely communication of patient account concerns are essential.

Teamwork and Office Support

• Maintain a clean, organized, and professional front office and clinical environment.
• Assist coworkers when needed, even when a task falls outside your usual daily routine.
• Be open to learning new responsibilities and adapting to the needs of the practice.
• Communicate respectfully with patients, the provider, the office manager, and fellow staff members.
• Contribute to a positive workplace where team members support one another.

Qualifications

• Previous medical office, medical assistant, or medical receptionist experience preferred; two years of experience is a plus.
• Strong customer service skills and a compassionate, patient-centered attitude.
• Excellent verbal and written communication skills in English.
• Familiarity with medical terminology, EHR systems, and insurance verification.
• Strong organizational skills and exceptional attention to detail.
• Basic knowledge of medical coding, CPT and ICD-10 terminology, and insurance benefits is beneficial.
• Comfortable using computers, Microsoft Office, and medical office software.
• Dependable, punctual, professional, and able to manage responsibilities in a busy medical office.
• A team player with a strong work ethic who is willing to help wherever needed.
• Willingness to learn new tasks and accept guidance and direction.
• Spanish-speaking skills are a plus.

Work Schedule

• Monday through Friday.
• No weekends.
• Typical hours are 9:00 AM–5:00 PM or 8:00 AM–4:00 PM, depending on the provider's schedule and office needs.
• Willingness to accommodate the scheduled hours is important.

Compensation

$20.00–$21.00 per hour, depending on experience and qualifications.

Who We Are Looking For

We want someone who understands that working in a small medical practice requires flexibility, initiative, and a team-first attitude. We do not expect one person to do everything alone. Instead, we believe in helping each other, communicating openly, and sharing responsibilities to provide the best possible patient experience.

Our patient volume is manageable, and our four-person team works together throughout the day. We are looking for someone who appreciates this type of environment, takes responsibility for their work, treats patients with compassion, and is willing to learn and grow with our practice.

If you are dependable, compassionate, detail-oriented, and enjoy being part of a supportive medical office team, we would love to hear from you!

To apply, please submit your resume and include a brief summary of your medical office or medical assistant experience.

Job Type: Full-time

Pay: $20.00 - $21.00 per hour

Expected hours: 35.0 per week

Benefits:

• Paid time off

Experience:

• Front desk: 2 years (Required)

Language:

• English (Required)

Ability to Commute:

• Lyndhurst, NJ 07071 (Required)

Work Location: In person

Salary : $20 - $21