What are the responsibilities and job description for the Area Credit Analyst position at ThompsonGas LLC?
ThompsonGas is the nation’s fastest growing propane retailer, and we are looking for innovative, outside of the box thinkers who want to make an impact. We are rethinking the way we do business and, as a result, our employees are empowered to take an idea and run with it. If you are looking for an environment that will allow you the freedom to drive change, create an unrivaled customer experience and have fun while you’re doing it – then ThompsonGas is for you!
We are seeking an Area Credit Analyst to join our growing credit and collections team! This role will support our Coastal Plains area. Reporting to the Director of Quality Assurance, but having dotted lines to area leadership, the Area Credit Analyst will manage all credit and collections activities within assigned territories utilizing company billing, collection, and financial reporting systems.
Essential Job Duties:
- Manage all credit and collections activities within assigned territories utilizing available data from company’s billing and collection systems.
- Partner with the Area Vice Presidents and Area Customer Service Managers on achieving and reporting on all collection performances.
- Monitors and enforces financial policies, procedures, and internal controls relating to the collection process.
- Review, prepare, and proactive analysis of weekly collection statuses and updates.
- Key liaison to third party collection agency.
- Able to comfortably communicate during interaction with internal and external customers.
- Coordinate late notice administration and maintain credit hold release within assigned territories.
- Perform comprehensive collections outreach via outbound calls to negotiate payment resolutions and ensure timely recovery.
- Effectively negotiate with sensitive or high dollar customers during collection or dispute resolution.
- Monthly Budget renewals, reviews, and collections.
- Other duties as assigned.
Education and Experience:
- A bachelor’s degree in finance or related degree preferred.
- 2 years of experience in corporate credit and collections environment.
- Experience in retail energy and gas, specifically propane industry preferred, but not required.
- Selected candidate must be customer service oriented, a self-starter and highly driven.
- Advanced system skills and experience with Microsoft Office (Word/Excel) required.
- Problem solving and analytical skills required.
- Must be able to effectively overcome objections while balancing Empathy with Collections.
PERKS WITH US!
- Medical, Dental, Vision, and 401k with IMMEDIATE eligibility
- Disability and life insurance
- Paid time off that increases with tenure
- Daily Pay Option that offers great flexibility and financial control
- Employee training programs with career development/advancement opportunities
- Employee recognition program
- Quarterly bonus potential
- Paid maternal and parental leave benefits
- Tuition reimbursement program
ThompsonGas provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ThompsonGas complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.