What are the responsibilities and job description for the Sales Representative - Lift Truck position at Thompson Tractor Company?
Job Details
Description
The Lift Truck Sales Representative is responsible for maximizing the sale of new and used equipment as well as short- and long-term rentals to customers and prospective customers in an assigned territory. Individual sales objectives must be met while working with customers to manage their equipment to maintain the lowest possible cost per hour. The ability to communicate the value of purchasing premium equipment in a price sensitive market is necessary. The Sales Representative will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner. A valid driver’s license is a requirement for this position.
Essential Responsibilities & Expectations
Education
Working Conditions
Description
The Lift Truck Sales Representative is responsible for maximizing the sale of new and used equipment as well as short- and long-term rentals to customers and prospective customers in an assigned territory. Individual sales objectives must be met while working with customers to manage their equipment to maintain the lowest possible cost per hour. The ability to communicate the value of purchasing premium equipment in a price sensitive market is necessary. The Sales Representative will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner. A valid driver’s license is a requirement for this position.
Essential Responsibilities & Expectations
- Maximize new and used equipment sales
- Maximize short- and long-term rental agreements in assigned territory
- Promote parts and service sales in assigned territory
- Promote Customer Support Agreements and maintenance programs
- Maintain accurate customer data records
- Assist in collection of past due invoices
- Monitor and report product performance and competitive activity
- Provide liaison support between customer, TTCO, and our vendors
- Establish and maintain personal working relationships with customers
- Negotiate mutually agreeable settlements on customer complaints
- Other duties as assigned by Supervisor
Education
- High School Diploma or equivalent required
- College degree preferred
- Previous sales and a working knowledge of the material handling industry is preferred.
- Experience using personal computers and basic typing skills are required.
- Candidates must possess the ability to quickly acquire the following required Skills and Competencies.
- Advanced Selling Skills
- Relationship Building Skills
- Problem Resolution Skills
- Basic Mechanical and Parts Identification Skills
- Excellent Written Communication Skills
- Basic Computing Skills including Microsoft Office and Excel
- New Product Introduction and Machine Sales
- Area Specific Parts and Service Training
- TTCO and Supplier Computer Programs
- OSHA Required Training
- Compliance Training
Working Conditions
- Work is normally performed in a customer or company warehouse, worksite, shop, or office environment.
- Limited exposure to physical risk and some exposure to all weather conditions is associated with this position.
- Driving for extended periods of time and standing on hard surfaces for extended periods of time is often required.
- Speaking
- Listening
- Writing
- Typing
- Climbing on or under equipment
- Reaching
- Kneeling
- Grasping
- Stooping
- Lifting items up to 75 lbs.
- Travel related hazards
- Weather related hazards
- Slips, trips and falls
- Stress and fatigue
- Prolonged sitting
- Being around moving equipment
- Being around working service departments