What are the responsibilities and job description for the Shipping Clerk position at Thompson Tractor Company, Inc.?
Position Summary
The Shipping Clerk is responsible for fulfilling orders while working both independently and as part of a team. This role requires the ability to complete order fulfillment for both internal and external customers in an accurate and timely manner. The Shipping Clerk is expected to successfully complete all required on‑the‑job training and e‑learning programs. The position requires initiative, a commitment to teamwork, a customer‑focused mindset, and a demonstrated ability to identify and implement efficient solutions.
Essential Responsibilities & Expectations
- Select and pull correct parts from inventory in the appropriate quantities
- Accurately process and complete parts orders with minimal supervision
- Safely operate lift trucks in accordance with company policies and procedures
- Respond professionally and effectively to customer needs and requests
- Mentor and support Shipping Clerk Trainees as assigned
- Deliver parts and packages to designated areas in a timely manner
- Coordinate pickup and delivery of merchandise with common carriers
- Perform other duties as assigned by management
Uphold the Core Values of Safe and Secure, Stronger Together, People of Integrity, and Driven to Serve.
Qualifications
Education
- High school diploma or the equivalent
Experience
- A minimum of 1-3 years of work experience involving shipping related tasks is preferred.
- Experience using personal computers and basic typing skills are required.
Skills and Competencies
- Effective written, verbal, and telephone communication skills
- Basic computer and data entry skills
Job Training Requirements
- Completion of area‑specific parts operations training
- Completion of required OSHA training
- Forklift (lift truck) operator certification
- Completion of all required compliance training
Safety Summary
Working Conditions
Work is typically performed in a Parts Warehouse or Service Department shop environment. This position involves exposure to physical risk and varying weather conditions and may require extended periods of standing and walking on hard surfaces.
Physical Requirements
- Ability to pass pre-employment background check, physical exam (including drug screen), and meet all physical requirements for the position.
- Ability to speak, listen, read, write, and type effectively
- Ability to reach, kneel, grasp, stoop, and perform repetitive motions
- Ability to lift and carry items up to 75 pounds
- Ability to climb on and around heavy equipment
- Exposure to potential tripping, slipping, and falling hazards
- Work in environments with job site‑related hazards
- Ability to work effectively in stressful or high‑pressure situations
Job Hazards
- Risk of slipping, tripping, and falling
- Potential for hand injuries
- Exposure to work‑related stress and fatigue
- Risk of injury from operating forklifts and similar equipment
- Potential for back strain from lifting or repetitive movement
Thompson Tractor is an Equal Opportunity Employer including Veterans and Individuals with Disabilities.