Sales Representative - Earthmoving

Position Summary

The Earthmoving Sales Representative is responsible for maximizing the sale of new and used equipment and short- and long-term rentals to customers and prospective customers in an assigned territory.  Individual sales objectives must be met while working with customers to manage their equipment and enhance their perception of Thompson Tractor Company.  Entertaining customers during evening, weekend, and overnight events is required.  The ability to communicate the value of purchasing premium equipment in a price sensitive market is necessary.  The Sales Representative will demonstrate initiative, sense of urgency, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner.  A valid driver’s license is required for this position.

Essential Responsibilities & Expectations

• Maximize new and used equipment sales
• Maximize short and long term rental agreements in assigned territory
• Assist in the sale of Customer Support Agreements and maintenance programs
• Maintain accurate customer data records
• Collect invoices
• Develop a complete knowledge of our product lines
• Monitor and report product performance and competitive activity
• Provide liaison support between customer, TTCO, and our vendors
• Establish and maintain personal working relationships with customers
• Negotiate mutually agreeable settlements on customer complaints
• Perform and provide detailed reports on machine inspections
• Analyze market for trade values

Uphold the Core Values of Safe and Secure, Stronger Together, People of Integrity, and Driven to Serve

• High school diploma or the equivalent (GED) required. 
• Bachelors degree preferred.

Experience

• Previous sales experience and a working knowledge of the heavy equipment industry is preferred. 
• Experience using personal computers and basic typing skills required. 

Skills & Competencies

• Customer acquisition skills
• Advanced sales execution skills
• Relationship building and customer retention skills
• Problem resolution
• Basic mechanical knowledge and parts identification skills
• Excellent written, verbal, and telephone skills
• Basic computer program skills, including Microsoft Office Suite

Job Training

• Caterpillar University sales certification
• New product introduction and machine sales
• Area specific parts and service training
• Thompson Tractor Company and supplier computer programs
• OSHA & MSHA training when required. 
• Compliance Training

Safety Summary

• Work is typically performed in a customer or company warehouse, worksite, shop, or office environment.
• Exposure to physical risk and weather conditions is associated with this position.
• Driving for extended periods of time and/or standing on hard surfaces for extended periods of time is often required. 

Physical Requirements

• Ability to speak, listen, write, and type effectively is required. 
• Ability to reach, kneel, grasp, and stoop safely is required.
• Ability to safely lift items up to 75lbs. 
• Ability to safely climb on heavy equipment and associated machinery. 
• Ability to safely drive (day or night hours)

Job Hazards

• Risk of slipping, tripping, or falling
• Job site hazards
• Driving related hazards
• Stress and fatigue due to overexertion
• Back and neck strain
• Stress
• Heat exhaustion
• Cold stress

Thompson Tractor is an Equal Opportunity Employer including Veterans and Individuals with Disabilities.