What are the responsibilities and job description for the Commercial Tire Store Manager position at Thompson Tire & Service?
Summary/Objective
The location manager “owns” their location, a critical role. The Location Manager is responsible for the day-to-day operations of the entire facility, ensuring everything is run in accordance with company policies and safety protocols, maintaining profitability, and serving as the liaison between management and the facility and between employees and customers. An essential part of this position is creating an efficient, positive work environment and fostering good communication and strong business practices. This position will be hands-on and will work directly in the business.
Hours of operation are Monday through Friday, 7:00 a.m. to 5:00 p.m.
Essential Functions
- Responsible for the profitability of the store’s operation.
- Advertising and promotions for the store’s operation.
- Hiring, training, supervising, evaluating, and disciplining all personnel at the location:
- Communicating effectively and leading all staff members.
- Working with the sales team to increase sales and regularly contact key accounts to maintain relationships.
- Ensure that facilities and equipment are kept clean, in proper working order, and free of hazardous conditions.
- Maintain the property and inventory efficiently.
- Monitor and coordinate inside sales activity for all products and services offered at the location.
- Follow the vendor-buying policy and analyze stocking levels and turnover.
- Accounts Payable/Receivable oversight, including correct billing, compliant collections, and communication.
- Verify the accuracy of credits issued and adjustments or concessions made.
- Analyze daily and monthly documents and reports for accuracy and make necessary corrections.
- Stay informed and advise management of issues and challenges, providing suggestions for improvement.
- Prepare regular reports to advise management on sales, product trends, and metrics.
- Provide superior customer service at all times.
- Make yourself available for and complete all required and additional training offered by the Company.
- Perform other duties as required by management.
- At all times, adhere to company policies and legal regulations when conducting business.
Reasonable accommodations may enable individuals with disabilities to perform essential functions unless doing so would cause undue hardship to the company.
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