What are the responsibilities and job description for the Leasing Consultant position at Thompson Thrift?
Leasing Consultant – The Liliana in Pooler, Georgia
The Leasing Consultant serves as the first point of contact for prospective residents, supporting leasing activity, resident engagement, and occupancy goals within a multifamily community.
Why Thompson Thrift?
Thompson Thrift is an integrated, full-service real estate company engaged in the development, construction, leasing, and management of high-quality multifamily communities nationwide. We're committed to building exceptional places — and developing the people who make them possible.
At Thompson Thrift, you'll find:
- Values-Driven Culture — Excellence, Service, and Leadership guide everything we do
- Career Growth — Training, mentorship, and long-term development opportunities
- Work-Life Support — Competitive benefits, flexibility, and wellness programs
- Real Impact — Hands-on involvement in industry-leading multifamily projects
Your Role as a Leasing Consultant
As a Leasing Consultant, you will play a key role in welcoming prospective residents and guiding them through the leasing process. This role supports marketing efforts, maintains strong resident relationships, and helps ensure the community meets occupancy and customer service goals.
You will represent the community with professionalism and enthusiasm, helping create a positive first impression and an engaging leasing experience.
Key Responsibilities
- Greet and assist prospective residents, providing tours and answering questions about the community
- Guide prospects through the application and leasing process
- Deliver exceptional customer service to both prospective and current residents
- Support marketing and outreach efforts, including online listings and community events
- Prepare lease documents, process applications, and maintain accurate resident records
- Maintain detailed knowledge of the community, amenities, and surrounding neighborhood
- Collaborate with on-site management and leasing teams to achieve occupancy goals
- Assist with resident move-ins, communications, and general office support as needed
Our Ideal Candidate for this Role
Education
- High school diploma or GED required; equivalent experience may be considered
Experience & Requirements
- Minimum of 1 year of experience in leasing, sales, customer service, or a professional office environment
- Experience in multifamily leasing, sales, or hospitality preferred
- Class A or luxury multifamily experience a plus
- Flexibility to work some evenings; must be able to work weekends
- A valid driver's license and reliable vehicle is required for this role for purpose of routine outreach marketing and shopping comps; mileage reimbursement will be provided at IRS current rate.
Skills & Attributes
- Strong customer service and sales-oriented mindset
- Excellent communication and interpersonal skills
- Ability to multitask and work effectively in a fast-paced environment
- Strong organizational and time management skills
- Proficiency with Microsoft Office; experience with Yardi property management software preferred
- Positive attitude with a passion for helping people find their next home
Why This Role Matters
The Leasing Consultant plays a vital role in shaping the resident experience and driving community success. By delivering exceptional service, supporting leasing efforts, and building strong relationships, this role directly contributes to occupancy performance and the overall reputation of Thompson Thrift communities.