What are the responsibilities and job description for the SERVICE MECHANIC III position at Thompson Pump?
Summary: Diagnosing and repair of all models of pump and diesel engines malfunctions including vacuum pumps, hydraulic pumps, electric submersible pumps and controls, rotary pumps, air, electric & engine driven diaphragm pumps and related equipment. Assures that all equipment is maintained, serviced and repaired according to TPM standards.
- Required to do Field Service as needed, including the training of customers on pump operation and service requirements.
- Assist with deliveries, including loading of heavy equipment onto transport vehicles.
- Complete and submit essential paperwork on time.
- Drive trucks with trailers and deliver and pick-up pumps and equipment.
- Troubleshoot and identify wide-ranging diesel engine, pump, and equipment problems on various models.
- Troubleshoot and identify wide-ranging diesel engine, pump, and equipment problems on various models.
- Troubleshoot, diagnosis, and repair AC/DC control panels of various models.
- Troubleshoot engine and pump problems over the phone w/ customers.
- Train and supervise junior mechanics on engines, pumps, and equipment.
- Required to work after hours and on weekends when needed, and participate in an on-call list for off-hours servicing and repairs.
- Assist other departments as necessary
- Accurately troubleshoot control panels, equipment, engines, pumps, and applications in person and over phone conveying confidence.Operate a service truck and respond to after-hours customer repair call
Primary Duties and Responsibilities:
- Perform diagnosis, troubleshooting and minor service and repairs on diesel and gas engines.
- Perform diagnosis, troubleshooting and minor service and repairs on pumps and equipment.
- Deliver equipment to customer locations and job sites, including loading/unloading trucks.
- Set-up & installation of pumps and related equipment to include pipe fusing.
- Assist and train customers on pump operation and service requirements.
- Document, organize and track work orders and related forms necessary for billing/invoicing for parts and services performed on equipment.
- Adhere to safety and security regulations and procedures, including the immediate reporting of all unsafe acts and/or conditions.
- Required to work after-hours and weekends on a rotating on-call basis as needed.
Qualifications:
- Must be knowledgeable in engine mechanics and operating principles for both gasoline and diesel engines.
- Familiarity with vacuum pumps, hydraulic pumps, electric submersible pumps and controls, rotary pumps, air, electric & engine driven diaphragm pumps and related equipment.
- Ability to qualify to drive a Commercial Motor Vehicle (CMV), prefer commercial drivers’ license (CDL) w/ HazMat endorsement.
- Must have a clean driving record, solid references and a clean criminal record.
- Work after hours and weekends as needed.
- High School diploma or GED required; graduate of a technical/vocational training program is preferred.
- Two to four years related experience and/or training; or equivalent combination of education and experience in the operating principles of diesel engines and industrial hydraulic pumps, including diagnosing and troubleshooting.
- Experience with portable construction pumps, pipe fusing, dewatering and wastewater by-pass operations is highly desired.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Must be able to read and understand various service manuals, electrical diagrams, and troubleshooting guides.
- Must be able to read and understand the Thompson Pump & Manufacturing Co., Inc. Employee Handbook, safety plans/programs, safety training materials and SDS sheets.
EQUAL OPPORTUNITY EMPLOYER:
