What are the responsibilities and job description for the Advanced Electric Power Generation (EPG)/Switchgear Technician position at Thompson Machinery?
ABOUT THE COMPANY
Thompson Machinery is a Caterpillar equipment dealer serving the middle and west Tennessee and northern Mississippi region. Since 1944, Thompson Machinery has been an industry leader, renowned for superior solutions, lasting relationships, and stronger communities. Serving a broad range of customers in the construction, forestry, mining, industrial, governmental, and agricultural industries, as well as trucking, power generation, and marine businesses, Thompson Machinery is a total equipment solution provider.
JOB PROFILE
The Advanced Electric Power Generation (EPG)/Switchgear Technician position is responsible for installation, preventive maintenance, diagnostics, repair, and service of diesel powered standby electrical generation equipment. This is a skilled field service technician position who works largely independently, with a company-provided field service truck. Work is performed at a variety of customer locations, including industrial, commercial, hospital, and residential sites. The EPG Technician reports to a Commercial Services Manager, and serves customers typically located throughout the Middle and West Tennessee and Northern Mississippi territory.
- Power Generation Technology training or Power Production and Maintenance training through accredited technical schools or military experience preferred. High school diploma required/ Military MOS (Military Occupation Specialty) required.
- Two or more years of previous hands-on electrical diagnostics and advanced troubleshooting experience working on 8.5kW - 2,500kW diesel powered generators. Candidates with limited electrical experience, but with strong engine experience will be considered.
- Able to work flexible schedules, including nights, weekends and on-call hours as required, and must be able to work independently in remote locations.
- Must demonstrate professionalism, integrity, adaptability, and a strong customer service focus.
- Demonstrated sense of urgency and self-initiative, and the personal drive to be successful.
- Excellent communication skills.
- Possess and maintain a current, valid state driver's license with a current DOT medical card as required for towing.
- Must possess basic set of industrial tools, including industrial hand tools, air tools, torque wrenches, and multimeters.
- Must be able to travel as required generally within territory (averaging up to 20%).
- Capable of safely operating a megohmmeter (insulation resistance) and a micro-ohmmeter (contact resistance)
- Understand isochronous governing and basic voltage regulation
- Able to calculate KW and amperage for load banking
- Experience in cable layout for load banking
- Understand basic circuit breaker operation
- Proficient in basic gaseous fuel train operation and components
- Knowledge of battery basics and basic automatic battery charging operation
- Aware of basic block heater operation
- Understand basic two wire remote start operation
Advanced/Switchgear Requirements
- Understand Isochronous governing, voltage regulation, frequency, voltage biasing, phase rotation/phase sequencing, paralleling, circuit breaker operation, protective relay operation and testing, arc flash label identification and meaning
- Understand KW, KVA, KVAR, and PF (power factor) relationship
- Proficient in TCP/IP and MODBUS RS-485 Communications
- Experience with ATS operation, maintenance, and troubleshooting
- Supports the organization's mission, vision, and values by exhibiting the following behaviors: honesty, integrity, and respect while delivering high quality solutions and maintaining a positive attitude and a safe work environment.
- Accepts responsibility for mistakes or problems. Maintains "ownership" of assigned tasks.
- Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and dealership co-workers.
- Must be dependable. Consistently arrives at work on time when scheduled, fully ready to work.
- Maintain company and product confidentiality.
- Attend and participate in all meetings, training, and activities as required.
- Adhere to all Company policies and departmental procedures and rules.
- All other duties as assigned.
- All locations offer clean, safe working conditions; however, the position may work in situations where hazards may be present. Therefore, a detailed knowledge of equipment and engines is a must as well as a demonstrated proficiency in service and repair of equipment using standard safety procedures.
- Communicate effectively, verbally and in writing.
- Must be honest, reliable, and dependable, and display a positive attitude.
- Must be able to work well under occasional pressure or within work standards and deadlines.
- Must be able to work independently and/or with others in a team environment.
- Able to work standard five-day schedule, including daily overtime and occasional weekend hours as needed.
- Meet all eligibility requirements to drive Company vehicles, including a current, valid driver's license issued by the resident State, and maintain current motor vehicle liability insurance.
Physical Requirements
- Pass pre-employment background check, physical exam including drug screen, and meet all physical requirements for the position.
- Able to lift up to 50-80 pounds occasionally.
Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with the candidate's experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.
Listing is current as of Jul 12, 2025 05:44 AM
Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with candidate experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.