Rock Hill Office Assistant / Community Liaison

Company Description

Thompson Law Firm is a dedicated personal injury practice focusing on clients affected by car, truck, bike, and pedestrian accidents. The firm advocates for individuals and families seeking fair compensation and support after serious incidents. Team members work in a client-centered environment that values empathy, professionalism, and clear communication. The firm’s work often involves collaborating closely with injured clients, medical providers, and insurance companies to help clients navigate complex legal processes.

Schedule

Part-Time, 10:00 AM – 3:00 PM

Location:

Rock Hill, York County, North Carolina, USA.

Role Description

The Rock Hill Office Assistant / Community Liaison will handle a variety of administrative tasks and front desk operations while providing excellent customer service to clients, visitors, and staff. This role will also support the firm’s community outreach efforts by building relationships with local businesses and organizations throughout Rock Hill and York County.

Responsibilities

• Reception Duties: Open and close the Rock Hill office, manage the front desk area, greet and assist walk-in clients, visitors, and vendors, answer calls, handle mail and packages, and maintain a clean and organized reception area.
• Client Support: Assist clients with connecting to virtual attorney meetings, uploading photographs and documents, accessing firm systems, and other technology-related needs.
• Administrative Support: Provide general administrative support, including data entry, filing, scanning, document preparation, and maintaining and organizing case files and office records.
• Collect bills, records, and other documents from clients; scan and upload them to CasePeer.
• Obtain client signatures when physical execution is necessary.
• Notarize documents, if qualified and appropriate.
• Document Handling: Prepare and distribute legal documents, correspondence, outgoing mail, and other materials as directed by attorneys and staff.
• Support Tasks: Assist with printing checks and deposits as needed.
• Community Liaison: Represent the firm professionally within the Rock Hill and York County communities and build relationships with local businesses and community organizations.
• Touch base with or visit at least five (5) local businesses or community organizations per week as part of the firm’s community outreach efforts.
• Assist the Operations Manager with ad hoc operations and business-related tasks as needed.
• Complete any other tasks assigned by your leader or management.

Required Qualifications and Skills

• High school diploma or equivalent.
• Certificate/Diploma in Office Administration or a related field is a plus.
• Previous experience in an office environment, preferably in a legal or professional services setting, customer service, or front desk role.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent reading, writing, and communication skills, especially in the English language.
• Ability to be a team player and follow procedures.
• Ability to multitask, prioritize, and manage workload with a positive attitude in a fast-paced environment with minimal supervision.
• Excellent time management and organizational skills.
• High level of confidentiality, accuracy, and attention to detail.
• Strong independent administrative skills and ability to work with minimal supervision.
• Professional presentation and demeanor at all times.
• Outgoing, approachable, and comfortable meeting and assisting clients.
• Comfortable visiting and communicating with local businesses and community organizations.
• Good knowledge of the Rock Hill and York County community is preferred.
• Must be flexible with the part-time work schedule based on office needs.

Interested applicants can also apply to: humanresources@thompsonpersonalinjury.com

Pay: $15.00 per hour

Expected hours: 25.0 per week

Benefits:

• Flexible schedule
• Paid time off

Work Location: In person

Salary : $15