What are the responsibilities and job description for the Houseperson - Events position at Thompson Hotels?
Organization- Thompson Savannah
Summary
We’re looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has a passion for creating unique experiences, that can quickly perpetuate a culture of great design and superlative service, with a sharp sense of humor. This candidate will have a passion for exceptional hotel service and who can express that belief in an atmosphere of spontaneity and authenticity. The Event House person is responsible for maintaining the cleanliness of the hotel, including guest hallways, elevator landings, and linen closets. This person must have good communication skills as well as the ability to lift, pull and push a heavy amount of weight on a consistent basis.
Essential Duties/Tasks/Responsibilities
Summary
We’re looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has a passion for creating unique experiences, that can quickly perpetuate a culture of great design and superlative service, with a sharp sense of humor. This candidate will have a passion for exceptional hotel service and who can express that belief in an atmosphere of spontaneity and authenticity. The Event House person is responsible for maintaining the cleanliness of the hotel, including guest hallways, elevator landings, and linen closets. This person must have good communication skills as well as the ability to lift, pull and push a heavy amount of weight on a consistent basis.
Essential Duties/Tasks/Responsibilities
- Setting up and taking down tables, chairs, linens, and other event equipment
- Setting up decorations and lighting for events
- Cleaning and organizing banquet rooms, hallways, storage and service areas
- Inventorying and caring for banquet supplies/equipment
- Performing light duty cleaning tasks such as sweeping, wiping, mopping, vacuuming, etc.
- Performing removal duties as assigned
- Moves furniture upon request.
- Completes guest requests.
- Have a sense of urgency in a fast-paced environment.
- Refresh meeting rooms while guests are on a break
- Clean meeting rooms as assigned
- Maintain knowledge of banquet events/set up/order requests
- Double check all event order requests are met
- All other duties as assigned by leadership
- Ability to perform all event house person-related tasks and proficiently use job-related tools and equipment
- Ability to remain calm in various situations, use sound judgement and effectively solve problems
- Ability to read and interpret documents such as safety rules and procedural manuals
- Strong written, verbal, and interpersonal skills
- Ability to follow instructions, prioritize and multi-task
- A true desire to satisfy the needs of others in a fast paced environment.
- Must have physical stamina to lift, push and pull heavy amounts of weight on a consistent basis.
- Candidate must have open availability including mornings, evenings, weekends and holidays.
- Must have good communication skills.
- Ability to stand for long periods of time and walk moderate distances.
- Must be able to bend, stoop and climb.
- Must be comfortable working in a shared space, with constant noise, without the use of a private office.
- Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.
- While performing the duties of this job, the incumbent is regularly required to see, hear, reach, use fingers to handle and feel, stand, stoop, bend and crouch up to 8 hours on a daily basis.
- Push, pull, and lift up to 50 lbs.