What are the responsibilities and job description for the Group Sales Manager position at Thompson Hotels?
Organization- Thompson Savannah
Summary
The ideal Thompson team member is passionate about creating unforgettable experiences and thrives in a culture that blends bold design, elevated service, and a sense of spontaneous authenticity. This is a standout opportunity for someone eager to grow their career in sales, gain exposure to marketing and events, and work alongside a driven, creative, and collaborative team of leaders.
The Group Sales Manager plays a key role in shaping the hotel’s business success by actively prospecting and developing group business—positioning Thompson Savannah as a premier destination for meetings and events. This role is perfect for a dynamic, relationship-driven professional who’s excited to push boundaries, deliver high-touch service, and make a measurable impact across the property.
Summary
The ideal Thompson team member is passionate about creating unforgettable experiences and thrives in a culture that blends bold design, elevated service, and a sense of spontaneous authenticity. This is a standout opportunity for someone eager to grow their career in sales, gain exposure to marketing and events, and work alongside a driven, creative, and collaborative team of leaders.
The Group Sales Manager plays a key role in shaping the hotel’s business success by actively prospecting and developing group business—positioning Thompson Savannah as a premier destination for meetings and events. This role is perfect for a dynamic, relationship-driven professional who’s excited to push boundaries, deliver high-touch service, and make a measurable impact across the property.
- Actively prospect and develop group business through outbound sales efforts, lead management, and proactive relationship building.
- Represent the Thompson Savannah at industry events, sales trips, and trade shows to generate new business and elevate brand visibility.
- Host client entertainment and site inspections to strengthen relationships, showcase the Thompson experience, and drive conversions.
- Manage the proposal and contracting process from start to finish—including prompt lead response, RFP preparation, and customized proposals that align with brand standards and client needs.
- Create and execute quarterly sales action plans focused on business development, market penetration, and revenue growth targets.
- Maintain detailed and organized documentation throughout the entire booking cycle, ensuring accurate communication with key departments.
- Deliver personalized, high-touch service to clients, collaborating closely with Operations, Event Planning, and Banquets to ensure a seamless guest experience.
- Leverage Hyatt systems, sales tools, and CRM to track performance, manage pipeline, and uncover cross-selling opportunities across segments.
- Actively engage in weekly sales strategy meetings, business review, and internal planning sessions to align efforts and optimize execution.
- Support broader sales and marketing initiatives as needed, and perform additional duties as assigned by leadership.
- All other duties as assigned by leadership
- A true desire to satisfy the needs of others in a fast-paced environment.
- Refined verbal and written communication skills
- A minimum of 1-3 years of hotel sales or comparable experience preferred
- Must be proficient in general computer knowledge
- Prefer selling, negotiating, business writing and presentation skills training
