What are the responsibilities and job description for the Front Office Host position at Thompson Hotels?
Organization- Thompson Atlanta Buckhead
Summary
When you stay at a Thompson Hotel, you are welcomed as a resident. With intuitive service, each guest is provided a tailored experience, enhancing personal travel journeys and bridging connections to the local perspective. Our hotels are located in timeless destinations, creating the kind of distinct experiences that can transform your day, your trip or even your life.
Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!
As a part of the Hyatt family, we offer a complete benefit package* including:
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Qualifications
Summary
When you stay at a Thompson Hotel, you are welcomed as a resident. With intuitive service, each guest is provided a tailored experience, enhancing personal travel journeys and bridging connections to the local perspective. Our hotels are located in timeless destinations, creating the kind of distinct experiences that can transform your day, your trip or even your life.
Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!
As a part of the Hyatt family, we offer a complete benefit package* including:
- Flexible Schedules
- Complimentary (after 1 year of service) Discounted Hyatt room nights (immediately)
- Robust Paid Time Off Policy – earned time after 90 days
- Health, Dental, Vision, Life Insurance – as of 30 days
- 401(k) w Company Match – eligible as of 90th day
- Employee Stock Purchase Plan (ESPP)
- Family Bonding Time
- Adoption Assistance
- Opportunity to grow with a company with over 1,000 hotels globally!
- Benefits vary based on employment status
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Qualifications
- A true desire to satisfy the needs of others in a fast-paced environment.
- Refined verbal and written communication skills
- Ability to stand for long periods of time.
- Positive attitude and willingness to learn.
- No previous Front Office experience required.
- Willing to work weekends and holidays.
