What are the responsibilities and job description for the Quality Assurance Coordinator position at Thompson Health?
Schedule: Full time, days, M-F
The Quality Assurance Coordinator plays a vital role in ensuring patient care meets the highest standards of quality and compliance. The coordinator will collaborate with associates, leadership, executives, medical staff and the Quality and Safety Committee to achieved desired outcomes of the system quality improvement program.
REQUIRED JOB SPECIFIC COMPETENCIES
- Proficient with Quality processes and tools
- Ability to educate and mentor staff regarding quality processes, tools, regulations
- Data Analysis- ability to analyze data and trends to drive improvement
- Ability to collaborate with cross-functional teams to drive and sustain excellent metrics that reflect exceptional quality and service
- Ability to use various software systems and programs from EHR, Microsoft products, regulatory sites, incident reporting
- Demonstrates understanding and ensures compliance with regulatory standards - DOH, TJC, CMS, FDA
- Ability to review events, categorize harm and initiate QA follow up as appropriate
- Assists with investigation and follow up of complaints and grievances as needed
QUALIFICATIONS
- Bachelor's degree in nursing, allied health, health management or related field
- Preferred certification in healthcare quality/safety – CPHQ, CPPS etc.
- Preferred Team STEPPS certified or Team STEPPS certified trainer
EDUCATION
- Bachelor's degree in nursing, allied health, health management or related field
- Master’s Degree in Science or a field providing knowledge and background for required duties preferred
EXPERIENCE
- Minimum 3-5 years of experience in healthcare and quality improvement required
- High level of proficiency with Microsoft products like excel, outlook, Power Point, Teams
- Preferred previous medical chart reviews and interpretation of care standards
- Preferred project management experience
Position Pay Range: $79,000-100,000/year
Starting Pay Range: based on experience
Thompson Health is an EOE encouraging women, minorities, individuals with disabilities and veterans to apply.
Education
Required- Bachelors or better in Nursing or related field
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Salary : $79,000 - $100,000
