Service Technician

ThompsonGas has been providing Clean American Energy for over 75 years. We are currently seeking a Propane Service Technician to join our team of enthusiastic, innovative, professional individuals committed to providing a superior customer experience. Our organization is committed to creating opportunities for growth from within, promoting a healthy work/life balance, and offering continuous improvements to make ThompsonGas the easy choice for employees and customers.

The Service Technician is responsible for the safe delivery, repair, and installation of propane and appliances all while delivering exceptional customer service.

to get a glimpse at a day and the life of a ThompsonGas Service Technician:

https://vimeo.com/user221195417/review/1037874076/394e85c9ed

Job Details:

• Full-Time Position

Position Responsibilities:

Tank Delivery and Placement:
Transport propane tanks to customer sites using a company vehicle, carefully maneuver and position tanks in designated areas, including lifting and setting tanks using appropriate equipment.

Excavation and Trenching:
Dig trenches for underground propane lines, ensuring proper depth and distance according to local codes.

Piping Installation:
Cut, measure, and install propane lines, connecting them to the tank and appliances using appropriate fittings and techniques.

Leak Detection and Testing:
Thoroughly inspect all connections for leaks using leak detection tools, and perform pressure tests to ensure system integrity.

Customer Interaction:
Explain installation details to customers, answer questions about propane usage and safety procedures, and address any concerns.

Documentation:
Complete necessary documentation on a tablet, including installation reports, customer information, and compliance checklists.

Customer Service Skills:
Excellent communication skills to interact effectively with customers and explain technical information clearly.

Required Qualifications:

• Possession of a valid CDL-A or CDL-B
• Valid Tanker and Hazmat Endorsements
• 2 years of propane or related crossover experience (HVAC, Gas Fitting, Plumbing, Mechanic)
• Deep understanding of propane safety regulations, including proper handling procedures and emergency response.
• Capability to lift propane tanks up to 75 lbs., dig trenches, and work in various weather conditions.
• Ability to safely work in small or enclosed spaces
• Availability to work on-call rotations as needed (includes evenings and weekends)
• Knowledge of propane system components, installation methods, and leak detection techniques is a plus
• Previous propane industry experience preferred

Work Environment:

• Primarily outdoors, exposed to weather elements.
• May involve working in confined spaces or tight areas.
• Potential for physical exertion due to lifting and handling heavy propane tanks.

ThompsonGas combines a competitive salary with an exceptional benefits package that includes:

• Medical, Dental, and Vision insurance
• 401k with IMMEDIATE eligibility and match
• Company-paid disability and life insurance
• Option for Daily Pay
• Paid time off that increases with tenure
• Quarterly safety bonus potential of $500 per quarter
• Annual bonus potential up to $1,000
• Company provided uniforms
• Employee training programs with career development/advancement opportunities
• Employee recognition programs
• Paid parental leave
• Tuition reimbursement
• And more!

ThompsonGas provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, ThompsonGas complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training

***Bonuses subject to terms***