What are the responsibilities and job description for the IT Technician position at Thompson Engineering?
Thompson Holdings is seeking an IT Technician to join our team. Primary responsibilities of this role are supporting day-to-day operations, end user support, and some server management. Responsibilities - Install and configure hardware and software components - End user computer imaging, configuration, and set up - Provide help desk support to end users to troubleshoot and resolve issues quickly and efficiently - Open and/or close trouble tickets on each call received - Escalate problems a