What are the responsibilities and job description for the SPA RECEPTIONIST (ON-CALL) position at Thompson Dallas?
Summary
Join us for this incredible opportunity to be part of our SPA team as a Reception Agent at Thompson Dallas conveniently located in downtown Dallas, by the Akard Street stop of the DART train. Not only will you be part of a rock-start team, but you’ll get to be part of a company that earned the 16th spot on Fortune’s 100 Best Companies to Work for in 2021!
Thompson Dallas is a luxury hotel located within The National, Dallas’ newest urban luxury mixed-use project. Essentials include 219 rooms with 52 suites; three full-service offerings for dining and drink; a boutique spa and fitness experience focused on wellness, a variety of spaces for events, including the 14,000 square foot National Ballroom.
Thompson Dallas, part of the boundless Hyatt Hotels Corporation portfolio, with its stunning mid-century modern hexagon design, rises above the Dallas Skyline and will bring guests and community together through an inspired tribute to history, design and culture.
The Spa Reception Agent hosts and fosters an atmosphere of calm and relaxation. Primary responsibilities include scheduling treatments, guest registration and processing forms of payment to include room charges, credit cards and cash. As a Spa Reception Agent, you will be responsible for spa reservations, whether it is a deluxe spa package or an individual spa treatment. This position is also responsible for making product and treatment recommendations to spa guests. This individual promotes wellness and serves as the final point of contact for an indigenous spa experience. If you have spa reception experience in a spa resort or hotel spa, we would love to hear from you!
Qualifications
- Refined verbal communication skills.
- Must be available Saturdays and Sundays
- A true desire to satisfy the needs of others in a fast-paced environment.
Outstanding Customer Service skills.