Window & Door Service Technician

Service Technician – Windows, Doors, Siding & Gutters

Thompson Creek Window Company is looking for experienced hands-on technicians who know how to diagnose problems, make repairs, and get the job done right the first time.

This is a field service role for someone who is comfortable working independently, solving problems in customers’ homes, and handling repairs on windows, doors, siding, and gutter systems.

If you’re the kind of person who takes pride in your work, doesn’t cut corners, and knows how to fix things the right way, we want to talk to you.

What You'll Do

• Complete scheduled service appointments within assigned timelines
• Diagnose and repair issues involving windows, doors, siding, and gutter systems
• Perform warranty repairs and post-installation service work
• Conduct quality assurance visits to ensure installations are performing properly
• Review work orders before service and identify any discrepancies
• Document service visits with notes, photos, materials used, and labor time
• Use company service applications to track job activity
• Communicate with internal teams regarding follow-ups, materials, or escalations
• Maintain company tools, equipment, and service vehicle

What You Bring

• Proven experience in home improvement repair, installation, or field service
• Ability to diagnose and repair exterior home products
• Basic carpentry and mechanical troubleshooting skills
• Comfort working independently in customers’ homes
• Ability to document work using mobile applications
• Valid driver’s license

Ideal Background

• Window and door installation or service
• Exterior carpentry
• Siding installation or repair
• Gutter installation or repair
• Residential remodeling
• Professional handyman services

Why Thompson Creek?

For more than 45 years, Thompson Creek has built a reputation on quality, trust, and results. Today, we are evolving into something more. A technology-enabled home improvement company focused on delivering a seamless, end-to-end customer experience.

As a family-owned business with local manufacturing, we control what matters. From product quality to customer satisfaction. That means stronger outcomes for homeowners and a more reliable, rewarding environment for our team.

Whether you are in sales, operations, technology, or corporate support, your work directly impacts the homeowner experience. You are not just part of a company. You are part of a team building something that lasts.

Headquartered in Lanham, Maryland, with our manufacturing facility in Upper Marlboro, we serve customers across the Mid-Atlantic while continuing to grow.

EOE • Drug-Free Workplace • We celebrate diversity and are committed to creating an inclusive environment for all employees.