What are the responsibilities and job description for the Patient Coordinator position at Thompson Chiropractic Clinic, PA?
Do you naturally put people at ease? Are you attentive, organized, and proud of doing things the right way — even when it’s busy? If you enjoy creating a welcoming environment while keeping details accurate and systems running smoothly, you may be a great fit for our clinic.
About Thompson Chiropractic Clinic
We are a busy, integrative chiropractic clinic dedicated to whole-body wellness and meaningful patient relationships. We believe exceptional care starts the moment a patient walks through the door — and the front desk plays a vital role in shaping that experience.
Our culture is built on honesty, integrity, and purpose-driven care. We value professionalism, warmth, and accountability, and we support one another as a team. We’re looking for someone who wants a long-term role where they can grow, contribute, and take pride in their work.
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The Role
As our Patient Coordinator, you are the anchor of the patient experience. You help set the tone of the clinic through your presence, communication, and attention to detail. This role blends hospitality, organization, and healthcare administration in a fast-paced, people-focused environment.
Key Responsibilities
- Creating a welcoming, calm, and professional first impression for every patient
- Scheduling appointments and coordinating patient communication by phone, text, and email
- Supporting providers with administrative tasks and patient flow
- Patient check-out, payment processing, scanning documents, and light billing tasks
- Inputting and verifying insurance information (training provided; experience helpful)
- Maintaining patient confidentiality and HIPAA compliance
- Contributing to a clean, organized, and smoothly run clinic environment
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Who We’re Looking For
This role is ideal for someone who:
- Enjoys interacting with people and helping them feel comfortable and cared for
- Is confident in a public-facing, fast-paced environment
- Notices details and takes pride in accuracy and follow-through
- Can multitask effectively while staying composed and professional
- Learns quickly, uses good judgment, and asks thoughtful questions
- Communicates clearly and takes ownership of their responsibilities
You’ll especially thrive here if you:
- Have a natural sense of hospitality and professionalism
- Value integrity, reliability, and consistency
- Are tech-savvy and comfortable using scheduling software and office tools
- Have an interest in chiropractic care, wellness, or integrative health
- Enjoy being part of a collaborative, supportive team
Experience in chiropractic, healthcare, or wellness settings is a plus, but not required.
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Schedule
- Approximately 15-20 hours per week with room to grow
- Monday–Friday (opening and closing shifts required)
- One Saturday morning per month
- Consistent weekly schedule with some flexibility needed
- Opportunity for growth in hours and responsibility over time
- Position to begin immediately
Compensation & Benefits
- $16–$19/hour, based on experience
- PTO accrued after 80 hours worked
- Paid training
- Employee discounts and health & wellness perks
- Positive, team-oriented work environment
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How to Apply (Required)
We value thoughtful communication and attention to detail.
Please submit your resume and a brief cover letter through really. At the top of your cover letter, please answer the following:
- What about this role and our clinic feels like a good fit for you?
- What experience do you have with chiropractic or integrative care? What are your top three hobbies/interests?
- What are your top three hobbies/interests?
Applications that do not include responses to these questions may not be considered.
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Let’s make sure we’re a great fit for each other and values align! Learn more about us at: www.thompsonchiroclinic.com
Pay: $16.00 - $19.00 per hour
Expected hours: 15.0 – 20.0 per week
Work Location: In person
Salary : $16 - $19