What are the responsibilities and job description for the Guest Service Representative (Part time) position at Thomas Real Estate, Inc.?
Why Choose a Part-Time Guest Services Role at Thomas Beach Vacations?
Imagine being part of a team that has been making North Myrtle Beach vacation dreams come true since 1962! At Thomas Beach Vacations, we're not just about rentals; we're about creating unforgettable experiences built on quality, value, and a genuine passion for exceptional customer service. We take pride in helping our guests find that perfect beach getaway that fits their needs and budget, turning their vacation into everything they've dreamed of and more.
What We're Looking For in Our Next Part-Time Guest Services Enthusiast:
Are you someone who lights up when helping others? Do you have a knack for making people feel welcome and valued? If you're an energetic individual with a positive attitude and a real focus on making guests happy, you might be exactly who we're looking for to join our award-winning team in North Myrtle Beach!
In this part-time role, you'll be the friendly face and helpful voice of Thomas Beach Vacations. We need someone who is:
- Customer-Focused: Your priority is ensuring our guests have a smooth and enjoyable experience from start to finish.
- A Great Communicator: You can connect with people easily, both on the phone and in person, with a warm and professional demeanor.
- Tech-Savvy: You're comfortable using computers, navigating different software, and can quickly learn our systems.
- Reliable and Responsive: You're dependable and quick to respond to guest needs and team requests.
- Detail-Oriented: You pay attention to the small things that make a big difference in guest satisfaction.
- A Team Player: You enjoy collaborating with others to achieve common goals.
While previous sales or customer service experience is a plus, your enthusiasm for helping people and your willingness to learn are what truly matter.
What You'll Be Doing:
As a Part-Time Guest Services Representative, you'll play a vital role in ensuring our guests have a fantastic vacation. Your responsibilities will include:
- Providing warm and efficient assistance to guests during check-in and check-out.
- Answering guest inquiries with a friendly and helpful attitude, both in person and over the phone.
- Using our computer systems to manage reservations and update guest information accurately.
- Processing payments efficiently and accurately.
- Working collaboratively with the team to ensure smooth daily operations.
- Utilizing basic computer skills, including email and navigating our software.
- Adhering to all company policies and procedures.
This is a fantastic opportunity to join a long-standing, reputable company in the heart of North Myrtle Beach and contribute to creating memorable vacation experiences for our guests. If you're ready to bring your positive energy and customer-focused attitude to our team, we encourage you to apply!
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Work Location: In person
Salary : $15 - $17