Bilingual Client Service Representative

This position is full-time and on-site. We are seeking a Bilingual Client Service Representative to join our team! You will be responsible with helping customers by providing product and service information, documenting potential client inquiries, and explaining firm capabilities. We are looking for a stable, long-term team member who is looking for a home to grow with and is not afraid of putting in hard work. There is room for advancement within the organization.Responsibilities:Handle customer inquiries and collect basic potential client informationProvide information about the firm's servicesTroubleshoot and resolve service issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving service offerings​Qualifications:Fluent in English and Spanish is requiredPrevious experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skillsFamiliarity with CRM platformsDeadline and detail-orientedExperience with loans and or credit cards a plusExperience with credit is a plusCompensation Includes:Hourly Rate $18.00 DOEPaid TrainingMedical, Dental and Vision provided after 90 daysPaid HolidaysPTO PlansCompany DescriptionWe believe consumers deserve dignity, transparency, and strong legal advocacy. Every interaction with a client is an opportunity to reinforce understanding, trust, and progress toward financial stability.Thomas Kerns McKnight, LLP is a consumer rights and advocacy law firm that focuses on personal finances and the available options to help consumers navigate these difficult financial times. Headquartered in Orange County, the attorneys and legal professionals of Thomas Kerns McKnight assist clients in several states across the country.Thomas Kerns McKnight is a bankruptcy attorney and Certified Mortgage Banker (CMB) with almost 40 years of experience. Mr. McKnight is a multi-faceted expert in matters surrounding finance and debt, new venture finance, and debt forensics. He is known for his skills on contract and leasing dissolution, reversal, conversion, novation, accords, and satisfactions. He is licensed to practice in Arizona, Maryland, New York, Ohio, Virginia, and the District of Columbia. McKnight is also a member of the bars of the U.S. Bankruptcy Court for the District of Columbia, U.S. Bankruptcy Court for both the Eastern and Western Districts of Virginia, U.S. Bankruptcy Courts for both the Southern and Eastern Districts of New York, U.S. Bankruptcy Court for Maryland, the U.S. Court of Appeals for the Fourth Circuit, the U.S. Court of Appeals for the Ninth Circuit, and the United States Supreme Court. He received his Bachelor of Science in Business from Miami University (1970) and his Juris Doctor from Ohio State University (1972), where he was an Articles Editor for The Ohio State Law Journal. From 1963 to 1966, he was a U.S. Marine.

Salary : $18