Buffet Lead (Non-tipped Rotation) - Miller's Smorgasbord Restaurant

Serving Lancaster County Since 1929!

Few companies can claim over 95 years in business, but we can at Thomas E. Strauss, Inc. We owe our ongoing success to our exceptional staff and solid management team who are dedicated to an excellent guest experience.

Here is your opportunity to be part of a dedicated team at Thomas E. Strauss, Inc.

Our business is booming, and we are seeking outstanding team members who take pride in their work, and ownership of the position to ensure we are living up to our high standards and providing a friendly guest experience.

What we expect from you:

• A friendly, professional demeanor toward coworkers and guests – after all, our mission is to make people feel valued. We expect that of you, and we do our best to make YOU feel valued as well!
• Self-starter who owns the responsibilities of the role.
• A commitment to show up on time for every shift - ready to work hard alongside your team members.
• Your dedication to our values of diversity, integrity, excellence, accountability, community, and especially your willingness to have FUN!

Here’s what we offer to you:

• Competitive pay.
• Excellent benefit package and employee perks.
• Ability to earn unlimited employee referral bonuses.
• A “work-to-live” not a “live-to-work” workplace!

Our Mission: Make people feel valued.

Our Values: Diversity, Integrity, Excellence, Accountability, Community and FUN!

Position Summary

The Buffet Lead oversees the daily operations of the buffet, ensuring high standards of food quality, safety and cleanliness. They manage and train staff, monitor inventory, and maintain buffet area, while also providing excellent customer service to guests.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Monitor and ensure productivity of buffet attendants by directing and planning the day's assignments and tasks
• Ensure standards, processes and checklists are being followed and completed properly and in a timely manner
• Practice ServSafe food handling procedures and standards, training staff to these standards
• Ensure safety and sanitation standards are being met on a consistent basis
• Ensure buffet bars food quality and consistency is maintained at all times
• Ensure appropriate level of food production is maintained to minimize waste on buffet bars
• Ensure kitchen equipment is being used properly in the food restocking area
• Offering solutions to operational problems while on duty
• Participate in forming and evaluating policies pertaining to the restaurant's operations which help shape a positive culture, high morale, and promote and inclusive environment
• Communicate staff issues and needs to the Kitchen Manager and aid in forming positive and fair solutions to these issues to maintain a healthy and happy workplace
• Aid in all staffing responsibilities including, but not limited to, training, developing, coaching, performance management, and disciplinary actions
• Stay in good rapport with our teammates, while being unbiased, fair, and consistent

Minimum Qualifications (Knowledge, Skills, and Abilities)

• ServSafe Certified
• Weekends, Evenings and Holidays
• Ability to follow safety protocols
• Understanding of controlling food and labor costs
• Understanding of how to meet employees where they are at while maintaining positive company culture, policies and company core purpose and core values in the workplace
• Excellent people skills with the ability to interact with all levels of management, employees, other business units and businesses/non-profit organizations within the community
• Excellent organizational skills with the ability to coordinate multiple tasks
• Ability to maintain confidentiality as directed