Retail Associates

Serving Lancaster County Since 1929

Few companies can claim over 95 years in business, but we can at Thomas E. Strauss, Inc. We owe our ongoing success to our exceptional staff and solid management team who are dedicated to an excellent guest experience.

Here is your opportunity to be part of a dedicated team at Thomas E. Strauss, Inc.

Our business is booming, and we are seeking outstanding team members who take pride in their work, and ownership of the position to ensure we are living up to our high standards and providing a friendly guest experience.

What we expect from you:

• A friendly, professional demeanor toward coworkers and guests – after all, our mission is to make people feel valued. We expect that of you, and we do our best to make YOU feel valued as well
• Self-starter who owns the responsibilities of the role.
• A commitment to show up on time for every shift - ready to work hard alongside your team members.
• Your dedication to our values of diversity, integrity, excellence, accountability, community, and especially your willingness to have FUN

Here's what we offer to you:

• Competitive pay.
• Excellent benefit package and employee perks.
• Ability to earn unlimited employee referral bonuses.
• Ability to work in other business units within the hospitality group to make extra cash or gain new work experience. The more you know, the more you grow
• A "work-to-live" not a "live-to-work" workplace

Our Mission: Make people feel valued.

Our Values: Diversity, Integrity, Excellence, Accountability, Community and FUN

Thomas E. Strauss, Inc., is a local family-owned hospitality group. Our businesses include Miller's Smorgasbord, Miller's Bakery, The Quilt Shop at Miller's, Locally Made Food Shop, Anna's Gifts & Sundries, Plain & Fancy Farm, AmishView Inn and Suites, Smokehouse BBQ and Brews, and The Barn & Hearth Shop.

Position Summary

The Locally Made Food Shop Retail Sales Associate is responsible for providing a great customer experience in our retail shop through friendly service during the shopping process, maintaining store cleanliness and replenishing inventory. This Retail Sales Associate position would help to support all retails shops across our two properties as needed.

Essential Duties and Responsibilities

• Greet customers, respond to questions, improve engagement with merchandise and provide outstanding customer service.
• Availability for work shifts, day, evening, weekend and holidays based on business needs.
• Operate cash registers, manage financial transactions and balance drawers.
• Direct customers to merchandise within the store.
• Increase store sales and achieve the monthly and yearly budget goals.
• Use company literature and available training resources to stay up to date on product features.
• Work as a team with other coworkers to ensure proper balance of customer service and tasking.
• Maintain a clean and organized appearance throughout the store.
• Introduce promotions and opportunities to customers.
• Cross-sell products from different business units to increase overall company revenue.
• Replenish inventory.
• Comply with inventory control procedures.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Must be 18 years of age
• Display positive, professional and enthusiastic attitude
• Excellent verbal communication skills
• Ability to read and write
• Ability to work under pressure in fast paced environment
• Team oriented
• Organizational skills
• Multi-task oriented
• Knowledge of workplace safety and emergency procedures
• Thoroughness and attention to detail
• Time management
• High degree of quality in all work produced

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand, walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Updated 10/20/2025