Retail Associate - Quilt Shop at Miller's

Serving Lancaster County Since 1929!

Few companies can claim over 95 years in business, but we can at Thomas E. Strauss, Inc. We owe our ongoing success to our excellent staff and solid management team who are dedicated to an exceptional guest experience.

Here is your opportunity to be part of a dedicated team at Thomas E. Strauss, Inc.

Our business is booming, and we are seeking outstanding team members who take pride in their work, and ownership of the position to ensure we are living up to our high standards and providing a friendly guest experience.

What we expect from you:

• A friendly, professional demeanor toward coworkers and guests – after all, our mission is to make people feel valued. We expect that of you, and we do our best to make YOU feel valued as well!
• Must be available to work evenings and weekends until 8 p.m.
• Self-starter who owns the responsibilities of the role.
• A commitment to show up on time for every shift - ready to work hard alongside your team members.
• Your dedication to our values of diversity, integrity, excellence, accountability, community, and especially your willingness to have FUN!

Here’s what we offer to you:

• Competitive pay.
• Excellent benefit package and employee perks.
• Ability to earn unlimited employee referral bonuses.
• Ability to work in other business units within the hospitality group to make extra cash or gain new work experience. The more you know, the more you grow!
• A “work-to-live” not a “live-to-work” workplace!

Our Mission: Make people feel valued.

Our Values: Diversity, Integrity, Excellence, Accountability, Community and FUN!

Position Summary

The Retail Sales Specialist is responsible for providing a great customer experience in our quilt shop through friendly service during the shopping process, maintaining store cleanliness and replenishing inventory. Must be available to work evenings and weekends until 8 p.m.

Essential Duties and Responsibilities

• Knowledge of quilts or quilting a plus, but not required, we will train you!
• Greet customers, respond to questions, and provide outstanding customer service.
• Operate cash registers, manage financial transactions, and balance drawers.
• Direct customers to merchandise within the store and becoming a personal shopper assistant.
• Increase store sales and achieve the monthly and yearly budget goals.
• Knowledge of the area a plus but not required.
• Work as a team with other coworkers to ensure proper balance of customer service and tasks.
• Maintain a clean and organized appearance throughout the store.
• Allow guests to feel comfortable whether they are purchasing or just admiring the artwork.
• Cross-sell products from different business units to increase overall company revenue.
• Replenish inventory.
• Comply with inventory control procedures.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Evenings, weekends and holidays required
• Display positive, professional and enthusiastic attitude
• Excellent verbal communication skills
• Ability to read and write
• Ability to work under pressure in fast paced environment
• Teamwork orientation
• Organizational skills
• Multi-task oriented
• Knowledge of workplace safety and emergency procedures
• Thoroughness and attention to detail
• Time management
• High degree of quality in all work produced

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. The employee must occasionally drive. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Equal Employment Opportunity

Thomas E. Strauss Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Updated 02/05/2026