What are the responsibilities and job description for the Foodservice Supervisor - Hourly position at Thomas Cuisine?
Who We Are
Founded in 1986, Thomas Cuisine is an award-winning, privately held contract food service company. We advocate the healing power of whole foods and believe in preparing scratch-made cuisine fresh each day. Every Thomas Cuisine team member is an ambassador, carrying out our mission, reflecting our values, and building relationships while "doing the right thing".
What’s in it for you
Benefits:
Full-time roles include:
- Comprehensive medical, dental, and vision benefits with several plan options to choose from!
- Generous Paid Time Off and Leave Programs.
- Employee referral program
- Access to wellness initiatives, financial planning, mental health assistance, and more.
Wage range: 17.00 per hour to 18.00 per hour
Your Impact
The Food Service Supervisor oversees daily operations and ensures the highest standards of food quality, safety, and customer service within our establishment. The ideal candidate will possess strong leadership skills, a passion for food service, and the ability to effectively manage a team in a fast-paced environment.
Key Responsibilities:
- Supervise and coordinate daily activities of food service staff, including scheduling, training, and performance management.
- Ensure compliance with food safety and sanitation standards, including proper food handling, storage, and cleanliness of equipment and facilities.
- Monitor inventory levels and ordering of food and supplies to maintain adequate stock levels while minimizing waste and controlling costs.
- Oversee food preparation and presentation to ensure consistency, quality, and adherence to recipes and portion control standards.
- Provide guidance and support to staff in executing efficient and timely service, resolving customer complaints, and addressing any issues that arise during service.
- Conduct regular inspections of dining areas, kitchen, and storage areas to maintain cleanliness, organization, and compliance with health and safety regulations.
- Train and enforce proper food handling procedures and safety protocols among food service staff, including handwashing, glove usage, and temperature control.
- Collaborate with management to develop and implement policies, procedures, and initiatives to improve operational efficiency, customer satisfaction, and employee morale.
- Maintain accurate records and documentation related to inventory, staffing, and other operational activities.
- Serve as a role model for professionalism, teamwork, and customer service excellence, leading by example and fostering a positive work environment.
Qualifications:
- High school diploma or equivalent required; additional education or training in food service management preferred.
- Minimum of 2 years of experience in food service or hospitality industry, with at least 1 year in a supervisory or leadership role.
- Knowledge of food safety regulations and best practices, with certification in food safety (e.g., ServSafe) preferred.
- Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team of employees.
- Excellent communication skills, both verbal and written, with the ability to interact professionally with customers, staff, and management.
- Ability to work effectively in a fast-paced, high-pressure environment, with a focus on delivering exceptional customer service.
- Demonstrated problem-solving abilities and attention to detail, with a proactive approach to resolving issues and improving processes.
- Flexibility to work varying shifts, including evenings, weekends, and holidays, as needed.
- Proficiency in basic computer skills, including familiarity with point-of-sale systems and inventory management software.
- ServSafe or State Food Handlers card required.
Our commitment to you
Thomas Cuisine is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. We believe in Diversity, Equity, Inclusion, and Belonging and our mission is to create an inclusive work environment where all employees’ differences are celebrated, their thoughts matter, and everyone feels safe to bring their authentic selves to work.
