Dining Room Hospitality Supervisor

REAL Food re-fined.

Dining Room Hospitality Supervisor | Location: Cedar Falls, IA 50613

Compensation: $60,000 annually 5% bonus eligibility | Full-Time

Schedule: Tuesday-Saturday

Job Summary

We are seeking a Dining Room Hospitality Supervisor to help deliver exceptional dining experiences through fresh ingredients, scratch-made cuisine, and thoughtful hospitality. You'll lead daily operations, develop team members, maintain quality and compliance standards, and support a culture of service excellence. This role is ideal for a hands-on leader who is passionate about food, people, and creating meaningful experiences through REAL food.

What You'll Do

• Oversee meal production and service to ensure quality, safety, and customer satisfaction.
• Ensure dietary needs, preferences, and special diets are met and communicated to staff.
• Engage with customers to gather feedback and resolve concerns.
• Maintain compliance with sanitation, safety, and regulatory standards.
• Manage food storage, inventory, and ordering within budget guidelines.
• Monitor food costs, waste, and portion control for efficiency.
• Hire, train, schedule, and lead food service staff.
• Conduct inspections and maintain accurate documentation and records.
• Collaborate with other departments to support care plans and events.
• Drive continuous improvement and participate in meetings and initiatives.
• Other duties as directed.

What You Will Bring

• High School Diploma/GED
• Knowledge of dietary standards, special diets, and food safety principles.
• Familiarity with budgeting, cost control, and kitchen operations.
• Ability to lead, train, and motivate food service staff.
• Strong communication and customer service skills.
• Skill in managing multiple priorities and maintaining a safe, organized environment.
• Ability to frequently stand and walk; ability to bend and lift up to 50 pounds occasionally.
• ServSafe Manager Certification (or ability to obtain).
• State/County Food Handler Certification - if required.
• Ability to successfully pass a criminal background check (State and Federal) and a drug screen.

Physical and Sensory Requirements

• This position works in a fast-paced food service environment with regular exposure to commercial kitchen equipment, cleaning chemicals, moderate noise levels, heat, steam, and temperature fluctuations. The role requires the ability to stand and walk for extended periods, occasionally lift and carry up to 50 pounds, and perform movements such as bending, reaching, stooping, and twisting. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

At Thomas Cuisine, our people are purposeful. They care about food and quality and have a desire to make a positive impact in the world through REAL food. Embark on a rewarding culinary journey with us, where your skills will not only flourish but also contribute significantly to the satisfaction and well-being of our healthcare community.

What We Offer!

Life/Work Integration

• Paid Bereavement Leave
• Paid Parental Leave
• Paid Baby Bonding Leave
• Paid Elder Care Leave
• Paid Time Off (Accrued)
• Paid Holidays

Health & Wellness

• 3 Medical Plans (Blue Cross)
• Prescription, Dental, and Vision Coverage
• Reimbursed Wellness Massages (Portion of cost)
• Voluntary HSA with Company Match
• Voluntary FSA
• Free Employee Assistance Program (Behavioral Health Support)
• Access to Wellness Initiatives (Fitness Memberships, etc.)

Financial Wellness

• 401(k) Retirement Plan with Company Match
• Company-Paid Basic Life Insurance
• Company-Paid Accidental Death & Dismemberment (AD&D) Policy
• Voluntary Short-Term Disability
• Voluntary Employee, Spouse, and/or child(ren) Life Insurance, with AD&D

Plus

• A supportive, collaborative work environment
• Opportunities for growth

Who We Are

Founded in 1986, Thomas Cuisine is an award-winning, privately held contract food service company. We advocate the healing power of whole foods and believe in preparing scratch-made cuisine fresh each day. Our people are purposeful, they care about food and quality, and have a desire to make a positive impact in the world through REAL food. Embark on a rewarding culinary journey with us, where your skills will not only flourish, but also contribute significantly to the satisfaction and well-being of our growing community.

Our commitment to you

At Thomas Cuisine, we are dedicated to fostering a workplace that is diverse, equitable, inclusive, and where every individual feels a sense of belonging. We know that this commitment is an ongoing journey, and we will strive to improve and adapt as we grow. Our DEIB commitment is not just a statement but a living part of our company culture.

REAL Food | Genuine Service | Enduring Relationships

Salary : $60,000