What are the responsibilities and job description for the Inside Sales - Key Accounts / Parts Specialist position at Thomas Concrete Machinery?
Parts Sales / Account ManagerOverviewThe Parts Specialist supports customers and internal teams by processing sales orders, identifying correct parts for concrete equipment, and ensuring accurate, timely data entry. This role blends customer service, technical understanding, and strong organizational skills while upholding our culture of Respect, Responsibility, Teamwork, and Doing What’s Right.Key ResponsibilitiesAssist customers and technicians with identifying parts for concrete pumps, mixers, batch plants, and related equipmentProvide pricing, availability, and quotes while supporting the sales team in closing ordersAccurately enter sales orders, purchase orders, and returns into the ERP systemVerify part numbers, quantities, and pricing to ensure error‐free order processingCommunicate order status, backorders, and lead times to customers and internal teamsCoordinate with vendors to source parts and maintain competitive pricingSupport inventory checks and basic parts organization as neededQualificationsExperience in parts sales, equipment support, or order processingFamiliarity with concrete equipment or heavy machinery preferredStrong data‐entry accuracy and comfort with ERP or inventory systemsExcellent communication and customer service skillsAbility to read parts diagrams or equipment manualsOur CultureWe succeed by living our values every day:Respect – We treat customers, coworkers, and partners with professionalismResponsibility – We own our work and follow throughTeam Player – We collaborate and support each otherDo What’s Right – We act with integrity, even when no one is watchingCompany DescriptionThomas Concrete Machinery is a family owned and operated concrete equipment dealer that has been proudly providing comprehensive equipment, parts, and services to customers throughout the state of Florida since 1983. With locations currently located in Miami, Tampa, and Orlando and the goal to expand to other locations in the future, Thomas Concrete Machinery provides the concrete industry with the best available resources and equipment available in the market.Ever since we first opened our doors in 1983, we have followed the same core values of integrity, professionalism, quality, fairness, and complete solutions that our customers can still rely on today.
Salary : $50,000 - $80,000