What are the responsibilities and job description for the Student Financial Services Counselor position at Thomas College?
Description
U.S. News and World Report consistently ranks Thomas College as a top college in Maine for social mobility. Our clear career focus and one-of-a-kind Guaranteed Job Program™ makes it possible to advance faster in the arts and sciences, business, and education. Earn an undergraduate degree in three years and then choose from a variety of in-person or online graduate degree programs that can be completed in one-year or two. Located in Waterville, Maine, Thomas College is your pathway to a promising future, guaranteed. Learn more at thomas.edu.
Thomas College is seeking a Bursar to join our Student Financial Services team. This position plays a vital role in supporting student success by ensuring accurate and timely billing, providing account counseling to students and families, and collaborating with campus partners to maintain financial accuracy and compliance.
Key Responsibilities:
- Counsel students and families on payment options, balances, and financial obligations.
- Prepare, issue, and reconcile monthly student billing statements.
- Coordinate with the Controller’s Office to ensure accounts receivable accuracy.
- Process collections, third-party billing, and insurance/waiver reconciliations.
- Provide excellent customer service through direct student interaction (in-person, phone, email).
- Support Student Financial Services operations with flexibility and teamwork.
Qualifications:
- Associate’s degree required; Bachelor’s degree preferred.
- 2 years of experience in student accounts, bursar operations, billing, collections, or related financial operations strongly preferred.
- Strong technical skills with financial systems, databases, and Microsoft Office Suite.
- Excellent communication, organizational, and problem-solving skills.
- Commitment to delivering high-quality, student-centered service.
Why Join Thomas College?
At Thomas, we believe in changing lives through education. The Bursar will directly impact student success by ensuring billing and accounts processes are clear, accurate, and student-friendly. This is a collaborative role in a dynamic environment with opportunities to learn and grow.
Thomas offers a competitive benefits package to include:
Medical insurance, dental insurance, life insurance, disability insurance, 6% 403(b) matching plan, paid vacation, paid sick leave, thirteen paid holidays, on-site gym, meal discounts and free tuition for employees, spouse and dependent children.
Interested applicants should submit a cover letter, resume and names of three professional references. Please include an email address on your application materials.
