What are the responsibilities and job description for the Part Time Shop Sales Assistant position at Thistle Farms?
Job Summary:
The Part-Time Shop Sales Assistant provides support and contributes to the successful operations and goals of the Shop at Thistle Farms. This includes ensuring outstanding customer service, visual merchandising, and inventory control. Provides input into product development and special marketing campaigns as needed. Recommends ideas to improve standards and operations. This position will report to the Shop Manager.
Supervisory Responsibilities:
- None.
Duties/Responsibilities:
- Performs POS sales transactions and cash management
- Ensures that retail operations align with Thistle Farms goals for outstanding hospitality
- Helps welcome and train volunteers that work in the shop
- Completes opening/closing procedures
- Adheres to loss prevention practices and is aware of and reports potential incidents
- Maintains a safe work environment and reports any potential hazards
- Maintains the store's organization, appearance, and cleanliness
- Restocks all inventory. (TF / Global / Apparel / Merch)
- Ensures bathrooms are stocked and tidy
- Take inventory of the shop on the last day of every month.
- Provides sales coordination and problem resolution for customers
- Communicates to B&H and Global departments when barcode malfunctions happen
- Attend Product and Sales trainings
- Offered working Sip and Shops or other events after hours to work in the shopOther duties as assigned by Shop Manager and Director of Business Development
Required Skills/Qualifications:
- Ability to operate POS units and troubleshoot any product/pricing issues
- Knowledge of cash management principles and procedures
- Knowledge of customer service standards and protocols
- Ability to analyze and solve problems
- Knowledge of retail stock management
- Ability to summarize and reconcile retail sales reports
- Ability to supervise and train back-up staff/volunteers
- Knowledge of visual merchandising and sales promotion techniques
Physical Requirements:
- Able to bend, stoop, and lift approximately 25 pounds
- Available to work Saturdays and some weeknights if required