What are the responsibilities and job description for the Master Field Service Technician position at This?
Master Service Technician – Field Service | Buffalo, NY
Join Our Team at JIT Toyota-Lift!
We are seeking a skilled and motivated Master Service Technician to join our team. This is a field-based position, working independently to diagnose, repair, and service forklifts, sweepers/scrubbers, aerial lifts, and other material handling equipment at customer sites. We have multiple Master Service Technician positions available! Company Provided Service Van to drive to/from work.
We are seeking a skilled and motivated Master Service Technician to join our team. This is a field-based position, working independently to diagnose, repair, and service forklifts, sweepers/scrubbers, aerial lifts, and other material handling equipment at customer sites. We have multiple Master Service Technician positions available! Company Provided Service Van to drive to/from work.
If you're looking for a hands-on role where no two days are the same — and you're ready to grow your career with a trusted, industry-leading company — we want to hear from you.
What You'll Do
As a Master Field Service Technician, you’ll:
- Diagnose mechanical and electrical issues using strong technical knowledge and company diagnostic tools.
- Inspect, service, and repair equipment based on customer needs and manufacturer specifications.
- Dismantle, repair/replace, and reassemble components to ensure peak equipment performance.
- Perform preventive maintenance and recommend in-shop repairs when needed.
- Maintain and manage parts inventory in your assigned company-provided service van.
- Accurately complete required paperwork and service documentation.
- Uphold safety standards and represent JIT Toyota-Lift with professionalism and pride.
- Stay up to date on industry advancements through company-sponsored training.
- Occasionally support emergency breakdowns via rotating on-call schedule.
Qualifications
Education:
- Required: High school diploma or equivalent
- Preferred: Technical college coursework or certifications
Experience:
- Minimum 4-5 years of proven experience in diagnosing, servicing, and repairing forklifts or related equipment (sweepers/scrubbers, lifts, etc.)
- Specific experience diagnosing and repairing Class 1- 3 forklifts preferred
- Understanding of forklift/material handling equipment electrical systems including diagnosis and repair
- Ability to troubleshoot complex mechanical and electrical systems
- Strong problem-solving and time management skills
- Clean driving record and valid driver’s license required
What We’re Looking For
- A self-starter who can work independently in the field
- Technically skilled with strong mechanical aptitude
- Comfortable using hand/power tools and diagnostic equipment
- Physically able to lift/move equipment and work in various customer environments
- Excellent communication and customer service skills
Location & Travel
- This position is based out of our Buffalo, NY facility
- Regular travel to customer locations in Erie, Niagara, and Wyoming counties
- Company-provided service van included
Working Conditions & Physical Requirements
- Hands-on role involving manual labor, tool usage, and exposure to varying indoor/outdoor environments
- Safety gear provided and required
- Must be able to stand, kneel, lift, and move equipment as needed
Compensation & Benefits
- $1,500-$2,500 Sign-on Bonus dependent on level of experience
- Competitive pay based on experience
- 401(k) with company match
- Medical, dental, and vision insurance
- Ancillary benefits (life, disability, etc.)
- Paid vacation and sick time
- Tool allowance and boot allowance
- Cell phone stipend
- Company-paid training and development
- Opportunities for advancement for both entry-level and experienced technicians
JIT Toyota-Lift is proud to be an Equal Opportunity Employer.
Note: This job description is not intended to be all-inclusive. Additional duties and responsibilities may be assigned as necessary.