Director of Revenue Cycle

Description

Join a Mission-Driven Team Transforming Community Health

Third Street Family Health Services is a regional Federally Qualified Health Center (FQHC) providing medical, dental, OB/GYN, pediatric, behavioral health, and community outreach services across 11 locations in north-central Ohio. Since 1994, our mission has been to deliver comprehensive health and wellness care that is accessible to all—improving lives through compassion, integrity, and accountability.

We’re seeking an experienced Director of Revenue Cycle to lead the financial operations that make our mission possible. This strategic leader will oversee all aspects of billing, coding, reimbursement, and revenue optimization across a multi-site community healthcare organization—ensuring that every dollar earned supports patient care and community impact.

What You’ll Do

• Lead and inspire: Oversee and mentor a talented team including billing, credentialing, and revenue staff: set clear KPIs, coach for performance, and build a culture of excellence and accountability.
• Drive results: Ensure the efficient and compliant operation of the full revenue cycle— from patient registration and insurance verification to billing, A/R management, and denial reduction.
• Strategic improvement: Analyze revenue data, trends, and performance metrics to identify opportunities for process optimization, cash flow improvement, and compliance with payer regulations.
• Collaborate across teams: Partner with clinical, administrative, and finance leaders to align operational goals with organizational strategy.
• Champion compliance: Maintain adherence to Medicare, Medicaid, commercial payer, and FQHC billing requirements.
• Shape the future: Contribute to strategic initiatives that strengthen the financial sustainability of our growing health center.

What We Offer:

Attending to your needs today:

• Your ideas, input, and contributions are valued and recognized.
• Excellent clinical, administrative, and management support
• Forward-thinking, collaborative, transparent, and inclusive company culture
• Employee Assistance Program
• Competitive Medical, Dental, and Vision plans
• Competitive compensation
• Paid Time Off
• Wellness Reimbursement Program
• Tuition assistance

Protecting your future:

• Medical, dental and vision insurance
• Employer contribution to a health savings account
• 403(b) retirement plan with match
• Employer-paid life insurance
• Employer-paid long-term disability

Third Street is an equal opportunity employer. Our goal is to be a diverse workforce that is representative, at all job levels, of the communities and patients we serve. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. If you require reasonable accommodation in completing this application, please direct your inquiries to hr@thirdstreetfamily.org or call 419-522-6191 ext. 2201 

Requirements

Qualifications:

• Education: Bachelor’s degree in healthcare administration, Business, Finance, or a related field required; Master’s degree preferred.
• Experience: 7 years of progressive leadership in healthcare revenue cycle management, ideally within an FQHC or multi-site healthcare organization.
• Expertise: Deep understanding of billing, coding, and reimbursement methodologies, with proven success improving KPIs such as clean claim rates and days in A/R.
• Leadership: Demonstrated ability to lead teams through change, coach staff, and foster collaboration across departments.
• Technical skills: Proficiency in EHR/revenue cycle systems and strong analytical capabilities using financial and reporting tools.
• Preferred certifications: CRCP, CPC, CCS, or CHFP.

About Us:

Third Street is a patient-centered medical home driving change in the community. We adapt to the needs of those we serve while building services to fill gaps in care to invest in a healthier future for all. At Third Street, we provide high-quality care through the continual learning of our employees and by building a diverse team. We value our employees, communicate our expectations, and train our team on best practices.

Organizational Information: 

• Established in 1994, Third Street Family Health Services is a regional not-for-profit community health center providing medical, dental, OB/GYN, pediatric, community outreach, and behavioral health services across eleven locations in Richland, Marion, Ashland, and Crawford counties. Our mission is to deliver comprehensive health and wellness care, accessible to all in the communities we serve. We believe that the health status of our community can be improved by providing accessible and affordable health care, advocacy, and community health initiatives.
• We provide patient-centered care and provide our services with respect, integrity, and accountability top of mind. For more information, visit tsfhs.org or find them on Facebook or Twitter.

Mission:

To deliver comprehensive health and wellness care, accessible to all in the communities we serve.