What are the responsibilities and job description for the Third-Party Program Manager position at Third Coast Bank and Careers?
Position Title: Third-Party Program Manager
Department: EPMO
Branch Location: All Texas offices
Manager: Director Strategic Initiatives
Position Summary:
Third Coast Bank is looking for a project manager and team member to lead the third-party lifecycle management process for the company, reporting to the Director of Strategic Initiatives.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Third-Party Lifecycle Strategy:- Fine tune and own the end-to-end third-party lifecycle framework, including onboarding, performance management, renewal, and offboarding.
- Define and implement standardized processes, documentation, and controls for each stage of the third-party lifecycle.
-
Onboarding & Enablement:
- Create and manage a structured third-party onboarding program, including due diligence, compliance checks.
- Follow third-party onboarding to completion, sometimes leading projects related to onboarding.
- Collaborate with Legal, Procurement, IT, and Third-Party owner to ensure seamless onboarding and alignment with internal policies.
-
Governance & Risk Management
- Facilitate preparation and possibly lead Technology/Third-party Steering Committee.
- Establish third-party governance models, including tiering, segmentation, and oversight mechanisms.
- Implement risk assessment protocols and ensure third-parties meet regulatory, security, and operational standards.
-
Performance & Relationship Management
- Develop KPIs and scorecards to monitor third-party performance and service delivery.
- Conduct regular business reviews and feedback sessions to drive continuous improvement.
-
Process Optimization & Tooling:
- Identify opportunities to automate and streamline third-party management processes.
- Evaluate current third-party management systems or platforms to support lifecycle activities and partner with Third Party Risk Management team to make improvements.
-
Stakeholder Engagement
- Act as a strategic partner to internal teams, helping them navigate third-party-related processes and decisions.
- Provide training and guidance on third-party lifecycle best practices across the organization.
Supervisory Responsibility:
This position has no supervisory responsibilities.
Position Type:
This is a full-time, exempt position. Typical work hours are Monday through Friday, 8:00am to 5:00pm.
Work Environment:
This job operates in a professional office environment. This position uses office equipment such as computers, phones, copy and fax machines, calculators, filing cabinets and printers.
Physical Demands:
This position will be responsible for writing, typing, speaking, listening, lifting (up to 50 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching.
Mental Demands:
The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks and constant interruptions.
Education and Experience:
- Bachelor’s degree from an accredited 4-year college or university; or 5 years of related experience and/or training; or the equivalent combination of education and experience.
- 5 years of experience in third-party management, procurement operations
- Proven experience in building and scaling third-party lifecycle processes.
- Demonstrated understanding of compliance, risk, and governance in third-party ecosystems.
- Understanding of key project management principles and practices.
- Microsoft Excel, PowerPoint, Power Query
- Curiosity and willingness to experiment with technology to improve workflows.