What are the responsibilities and job description for the Data Operations / Production Support Engineer position at ThinkBeyond Inc?
Role Overview
We are seeking a skilled Data Operations / Production Support Engineer with strong experience in job scheduling, ETL processes, and AWS-based data environments. The ideal candidate will be responsible for monitoring, troubleshooting, and optimizing production data pipelines while ensuring high system reliability and performance.
Technical Skills Required
- Job Scheduling & Workflow Monitoring:
Hands-on experience with enterprise schedulers such as Control-M, Tidal, or equivalent tools - ETL Knowledge:
Strong understanding of ETL processes, data workflows, and pipeline architectures - SQL:
Proficiency in writing complex queries, debugging, and performance tuning - Shell Scripting (Bash):
Experience in writing automation scripts for operational efficiency - Linux:
Solid understanding of Linux commands, file systems, and permissions - AWS Services:
Working knowledge of AWS components including S3, EMR, and EC2
Key Responsibilities
- Monitor and support production data pipelines to ensure smooth and uninterrupted operations
- Troubleshoot job failures and perform detailed root cause analysis (RCA)
- Manage and optimize long-running jobs to improve performance and efficiency
- Configure and manage job scheduling workflows and dependencies using Control-M or similar schedulers
- Provide support for AWS-based data infrastructure and associated services
- Collaborate with cross-functional teams to resolve incidents and ensure timely issue resolution
Additional Notes
- Strong problem-solving and analytical skills are essential
- Ability to work in a fast-paced production support environment
- Effective communication and coordination skills required for stakeholder interaction
Salary : $60