What are the responsibilities and job description for the Front Desk Receptionist position at Think Do Say Speech Therapy?
Hours:
Tuesday 2-7
Wednesday 2-7
Thursday 2-7
Saturday 9:30-2:30
*Additional Hours during School Year*
About Us:
Think Do Say Speech Therapy PLLC is a private speech therapy practice in Staten Island, NY, dedicated to providing exceptional care and support to our patients and their families.
Job Description:
We are seeking a reliable, detail-oriented Front Desk Receptionist to join our team. This part-time, after-school position is ideal for someone looking to work in a supportive, family-friendly environment, with the potential for additional hours as our practice continues to grow.
This role is primarily front desk-focused, with opportunities to assist with insurance and billing tasks during downtime.
Key Responsibilities:
- Greet patients and families warmly upon arrival and create a welcoming environment
- Answer phone calls, schedule appointments, and manage the office calendar
- Verify insurance coverage and benefits, and assist patients in understanding co-pays
- Maintain accurate and organized patient records
- Process payments and handle basic billing inquiries
- Ensure the front desk area remains clean, organized, and welcoming
- Assist with general administrative tasks as needed
- Utilize downtime to support insurance-related tasks such as benefit verification, claim follow-ups, and tracking authorizations
Qualifications:
- High school diploma or equivalent
- Previous experience in a medical or therapy office preferred
- Familiarity with insurance verification or billing is a plus
- Strong organizational skills and attention to detail
- Excellent communication and customer service skills
- Comfortable speaking with patients and insurance companies
- Proficiency with office software and EMR systems preferred
- Ability to multitask and work efficiently in a fast-paced environment
- Dependable, punctual, and able to work independently
Pay: $18.00 - $19.00 per hour
Application Question(s):
- Do the hours listed work for you? Additional hours will be added during the school year.
Experience:
- Front desk: 2 years (Preferred)
- Insurance verification: 1 year (Preferred)
Work Location: In person
Salary : $18 - $19