What are the responsibilities and job description for the Barista Lead / Manager position at THIEVES?
About Us:
We're brewing up something unforgettable — mornings fueled by bold coffee and playful mischief, nights that steal your heart. Thieves is expanding into a new space and launching a full-service coffee bar, and we're looking for a Barista Lead who’s as passionate about community, creativity, and coffee as we are.
Role Overview:
The Barista Lead / Manager will be the right hand to ownership in creating and launching the coffee program. You'll help shape our drink menu, establish operational systems, lead staff training, and create a warm, welcoming environment for both team members and guests. This is a hands-on leadership role — not a desk job — perfect for someone who loves blending creativity with hustle.
Key Responsibilities:
- Collaborate with ownership on coffee menu creation and seasonal specials
- Assist with hiring and training new baristas and developing training plans
- Build barista onboarding guides, training materials, and service standards
- Lead by example — serving as a working barista and supporting busy shifts
- Ensure consistency, quality, and efficiency in drink preparation and service
- Manage ordering, inventory, and equipment maintenance for the coffee program
- Help establish opening/closing checklists and operational procedures
- Support scheduling and shift coverage as needed
- Create a positive, team-oriented environment and model excellent customer service
- Participate in marketing initiatives (launch events, promotions, social media content ideas)
Who You Are:
- Passionate about coffee, hospitality, and community
- Experienced (minimum 2 years in a barista or café leadership role)
- Enthusiastic about training and mentoring others
- Creative, solution-oriented, and organized
- Comfortable in a fast-paced, dynamic environment (startup energy!)
- A strong communicator who leads by example
- Excited to help build something from the ground up
- Flexible availability, including early mornings and weekends
Compensation:
- Competitive hourly pay tips
- Opportunity for promotion as the business grows
- Staff discounts, a fun and supportive work environment, and lots of room for creativity