What are the responsibilities and job description for the Showroom Sales Associate position at Thibaut Design?
Company Description
Thibaut creates beautifully crafted wallpaper, fabric, trim, furniture, and rugs for the interior design community. Established in 1886, Thibaut is the oldest wallpaper company in the US and is widely recognized for its bold use of color and exclusive design. The company has evolved into a design leader with product category and brand expansions, including Anna French and Thibaut Fine Furniture. Thibaut is headquartered in New Jersey with corporate offices in London and flagship showrooms in NYC, LA, Chicago, and Atlanta. All products are created by our in-house design studio and stocked in our state-of-the-art warehouse in North Carolina.
About the Role
The Showroom Sales Associate plays a key role in delivering an exceptional customer experience while driving showroom sales. This position focuses on building client relationships, understanding customer needs, and effectively presenting products to support sales growth.
Key Responsibilities
· Greet and assist clients, identify needs, and recommend products and design solutions.
· Conduct showroom tours and product presentations for new and existing clients.
· Manage customer inquiries by phone and email.
· Enter and track customer orders; provide updates on order status, payment, and delivery.
· Follow up on orders using reserve reports and maintain regular client communication.
· Build strong product knowledge through daily selling and ongoing training.
· Collaborate with showroom team and manager on client outreach and sales initiatives.
· Assist with new collection rotations and showroom upkeep.
Qualifications
· High School Diploma required.
· 3–5 years of experience in retail, showroom, or administrative roles preferred.
· Strong customer service, communication, and organizational skills.
· Proficiency with Microsoft Office and comfort using sales systems and technology.
· Ability to stand and move throughout the showroom for extended periods.
Why Join Us?
Join a respected, design-driven brand with a supportive and creative team. Thibaut offers a competitive benefits package including medical, dental, vision, 401(k) match, paid time off, holiday pay, life insurance, short- and long-term disability, supplemental plans, employee discounts, and more.
Thibaut is an Equal Opportunity Employer committed to diversity and inclusion.