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Human Resources Director

Thetford LLC & Norcold LLC
Goshen, IN Full Time
POSTED ON 11/10/2025 CLOSED ON 12/25/2025

What are the responsibilities and job description for the Human Resources Director position at Thetford LLC & Norcold LLC?

Human Resources Director

Company Description

This position is employed by Dave Carter & Associates, a respected distributor of electrical, plumbing, and building supplies serving the recreational vehicle and manufactured housing industries. In October 2025, Dave Carter & Associates was acquired by Thetford LLC, a global leader in sanitation, refrigeration, and cooking products for the RV and marine markets.

As part of this strategic integration, the role will operate within a combined organizational platform that leverages the strengths of both companies—offering expanded product offerings, enhanced logistics capabilities, and a broader reach across 65 countries. Employees benefit from the stability and resources of a global brand while contributing to the continued growth and innovation of the North American RV and manufactured housing sectors.

This role presents a unique opportunity to be part of a transformative phase in the company’s evolution, with access to new tools, leadership, and operational support designed to elevate customer service and product excellence.

Role

The Human Resources Director is a key strategic and operational leader responsible for developing and executing the company’s human capital strategy in alignment with business objectives. This role oversees all HR functions, including talent management, benefits administration, 401(k) compliance, employee relations, and workforce development. The Director partners closely with executive leadership, department heads, and global counterparts to build a high-performing, engaged, and compliant workforce that supports the company’s growth.

Job Responsibilities

Strategic Leadership & Workforce Planning
  • Partner with executive leadership to define and execute HR strategies that support business growth, workforce scalability, and operational efficiency
  • Lead organizational design and workforce planning initiatives to support evolving distribution, manufacturing, and global project needs
  • Develop management and leadership capability through structured development programs, coaching, and succession planning
  • Serve as a trusted advisor to the leadership team on people strategy, culture, and organizational effectiveness
Benefits & Total Rewards Administration
  • Oversee all employee benefits programs, including health, dental, vision, life, and disability insurance, in conjunction with external benefits brokers
  • Manage annual benefits renewal and open enrollment processes to ensure plans remain cost-effective, competitive, and compliant with regulations
  • Ensure compliance with ACA, COBRA, ERISA, and other applicable benefits-related legislation
  • Provide employee education on benefits, wellness initiatives, and total rewards
  • 401(k) Plan Oversight & Compliance
  • Administer the company’s 401(k) plan in partnership with external plan administrators, fiduciaries, and auditors
  • Coordinate annual compliance activities, including Form 5500 filings and nondiscrimination testing
  • Maintain compliance with DOL and IRS requirements and serve as the internal lead for plan governance and audits
  • Oversee all aspects of payroll administration
Employee Relations & Engagement
  • Foster a positive and performance-oriented culture that reflects the company’s values and mission
  • Manage employee relations, conflict resolution, investigations, and disciplinary processes to ensure fair, consistent, and legally compliant practices
  • Lead employee engagement and retention initiatives, including surveys, recognition programs, and communication strategies
  • Develop HR policies and ensure consistent application across locations and teams
Talent Acquisition & Development
  • Lead full-cycle recruitment for key positions, including operations, sales, and engineering support roles
  • Implement effective onboarding, training, and career development programs that strengthen skills and leadership capacity across the organization
  • Partner with global teams to identify and deploy high-potential talent for collaborative project initiatives
Immigration & Global Coordination
  • Manage L-1A visa processing and renewals in collaboration with external immigration counsel
  • Act as HR liaison for communication and coordination between U.S. operations and global project teams
Compliance & HR Operations
  • Ensure compliance with all federal, state, and local employment laws and regulations
  • Oversee HR systems, analytics, and reporting for workforce metrics and leadership dashboards
  • Manage HR audits, record retention, and documentation for accuracy and compliance
  • Continuously improve HR processes to enhance efficiency and scalability
  • Performs other relevant duties as assigned; i.e. special projects, programs, developmental activities, etc

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s degree preferred)
  • 8–10 years of progressive HR leadership experience, preferably in distribution, manufacturing, or industrial sectors
  • Excellent interpersonal, communication, and leadership skills: ability to establish credibility, be decisive, recognize and support the priorities of the business
  • Self-driven and service-oriented, a team player, diligent, adaptable, resourceful, and well organized
  • Ability to work under pressure and be highly adaptable when working in varied working conditions in a dynamic environment
  • Proven expertise in benefits administration, 401(k) compliance, payroll administration, and HR regulatory management
  • Strong strategic acumen with the ability to align HR initiatives to business objectives
  • Broad and deep experience as an HR generalist with working knowledge in typical HR generalist areas, including employment, compensation, organizational planning, employee relations, employment law, employee development and training, recruiting, etc.
  • Broad business and financial comprehension and understanding, and the ability to apply such working knowledge to various human capital situations
  • Proficiency with HRIS and data-driven decision-making

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Preferred Skills

  • Experience with L-1A or other employment-based visa processing
  • SHRM-SCP or SPHR certification

Compensation And Benefits

Dave Carter & Associates offers an excellent wage and benefits package for full-time employees, including Health/Dental/Vision, 401K Retirement Savings Plan, Paid Holidays, Paid Vacation, and much more.

Miscellaneous

No agency calls please.

EEO Employer.

Work Authorization – Employment for those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided.

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