Assistant Store Manager #7

• Lead, coach, teach and reinforce the company's culture, customer service, and performance expectations to all store employees.
• The initial and ongoing training of other team members
• Maintain adequate staffing levels by submitting requisitions for open positions to human resources, interviewing candidates, and submitting documentation in follow up to interviews.
• Finalize and approve weekly work schedule for employees under their purview.
• Write and conduct performance reviews of department team members
• Document violations of company policies/procedures and conduct appropriate corrective action, up to and including termination, involving Human Resources as appropriate.
• Build relationships with team members and coach them, regardless of their performance level
• Inspire and persuade others to voluntarily follow direction, pursue and achieve goals, and adopt new positions or opinions.
• Asks clarifying questions that elicit clearer or more detailed information
• Balance analysis, wisdom, experience, and perspective when making decisions
• Respect and maintain confidentiality of team members and the company
• Answer questions and provide guidance to all department team members
• Assist all department team members, supervisors, and team members with daily responsibilities while leading by example.
• Ensure all standards are being met in convenience store.
• Process all customer purchases promptly and courteously through the use of a cash register and gas console, ringing the correct departments and amounts, maintaining an accurate change fund and checking for proper identification when applicable.
• Accurately record, stock and maintain product inventory as directed by the manager.
• Accurately ring up all sales. Report accurate fuel inventory readings daily.
• Accurately process cash and credit purchases, recognizing the different types of credit cards acceptable.
• Food preparation including making coffee for customers, etc.
• Receive, verify, and process merchandise and vendor shipments accurately and timely
• Adhere to company standards around promotions and signage.
• Maintain clean interior and exterior convenience store appearance as per convenience store operating standards to attract and retain customers
• Control cash merchandise shortages through proper use of company control procedures
• Enforce check and credit card acceptance policies
• Ensure all team members comply with all money drop procedures to ensure employee safety and to protect company funds
• Prepare daily reports and money deposits accurately and timely
• Monitor and maintain all food service areas per company policies and government regulations to protect customers from illness.
• Ensure strict compliance with all company policies and procedures applying to the sale of age-restricted products.
• Scheduling team members to coincide with budget and labor projections and to make daily adjustments as necessary
• Communicate and work cooperatively with District Managers, Store Support Center Staff, and other department managers and team members to maintain standards and exceed customer service expectations.
• Always make the best use of time and resources; seek ways to reduce costs
• Identify the sequence of tasks and the resources needed to achieve a goal and prioritizes key action steps. Anticipate the impacts and risks of decisions and actions.
• Provide exceptional customer service.
• Assist customers with items they are looking for
• Answer the telephone and assist callers using proper phone etiquette
• Address customer concerns and resolve issues when a customer is not satisfied with the service or product received
• Develop team members to prepare for advancement opportunities.

• $17.00 per hour

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

• 3 years

• Morning shift
• Evening shift
• Overnight shift

• Goliad, TX: Reliably commute or planning to relocate before starting work (Required)

• Store Management: 2 years (Required)
• Convenience Store: 2 years (Preferred)

Salary : $17