Systems Administrator

For the OPS Consulting team, ‘the power to help’ means helping our clients, helping serve the mission, helping our employees and their families, and helping the community. Headquartered in Hanover, MD. OPS Consulting has over two decades of experience specializing in the most mission-critical operations. We are thought leaders and innovators. The ingenuity of our developers, engineers, cyber experts, linguists, and analysts are dedicated to empowering our clients, fulfilling The Mission, and remaining trusted leaders and advisers in national security and technology solutions.

OPS Consulting is seeking System Administrators to work in Annapolis Junction, MD.
The System Administrator (SA) will provide support for the implementation, troubleshooting, and maintenance of Information Technology (IT) systems. The SA will manage IT system infrastructure and processes related to client/server, storage, and network devices. This role includes both Tier 1 (Help Desk) and Tier 2 (Escalation) support, system configuration, performance optimization, and user assistance in accessing and utilizing IT systems.

Working both independently and as part of a team, the SA will ensure system reliability, security, and optimal performance through proactive monitoring, troubleshooting, and capacity planning.

Responsibilities:

• Provide day-to-day operations, monitoring, and problem resolution for IT systems.

• Configure and manage UNIX and Windows operating systems, install and troubleshoot software, and maintain system integrity.

• Identify, diagnose, and resolve hardware and software issues while supporting system performance improvements.

• Provide Tier 1 and Tier 2 support and escalate issues when necessary.

• Conduct system capacity analysis, configuration documentation, and optimization activities.

Required Experience:

• A bachelor’s degree in a technical discipline from an accredited college or university. Five (5) years of additional system administration experience may be substituted for a bachelor’s degree.
• Level 1: Five (5) years of experience in programs and contracts of similar scope, type, and complexity within the Federal Government. A bachelor’s degree in a technical discipline from an accredited college or university. Five (5) years of additional system administration experience may be substituted for a bachelor’s degree totaling ten (10) years.
• Level 2: Ten (10) years of experience as a SA in programs and contracts of similar scope, type, and complexity. A bachelor’s degree in a technical discipline from an accredited college or university. Five (5) years of additional SA experience may be substituted for a bachelor’s degree totaling fifteen (15) years.
• Level 3: Fifteen (15) years of experience in programs and contracts of similar scope, type, and complexity within the Federal Government. A bachelor’s degree in a technical discipline from an accredited college or university. Five (5) years of additional SA experience may be substituted for a bachelor’s degree totaling twenty (20) years.

Security Clearance: A current government clearance, background investigation, and polygraph are required.

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The Swift Group and Subsidiaries are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Pay Range: $49,996.80 - $290,004.00

Pay ranges are a general guideline and not intended as a guaranteed and/or implied final compensation or salary for this job opening. Determination of official compensation or salary relies on several different factors including, but not limited to: level of position, complexity of job responsibilities, geographic location, work experience, education, certifications, Federal Government contract labor categories, and contract wage rates. 

At The Swift Group and Subsidiaries, you will receive comprehensive benefits including but not limited to: healthcare, wellness, financial, retirement, education, and time off benefits.