Manufacturing Administrative Assistant /Traffic & Shipping

Become an integral part of our mission to innovate and promote top-tier environmental test equipment. Our values of quality, cooperation, customer focus, safety, efficiency, and continuous improvement shape our culture, fostering personal and professional growth. We have a supportive environment, flexible schedules, professional co-workers, and abundant growth opportunities, Thermotron offers a dynamic workplace where your skills are valued and your potential is nurtured. PURPOSE OF POSITION: Reports to the Traffic & Shipping Supervisor with responsibilities supporting our Test Department Supervisor and Quality Department. Provides back-up for Traffic and Shipping Coordination. PRIMARY TASKS and RESPONSIBILITIES: Originating and maintaining Quality Job Files. Entering Field Service Reports for Field Service Report Analysis. Take professional telephone calls in the department respond and take detailed messages for personnel. Preparation of Chamber Instruments (Certificates of calibration) for customers, outbound manuals and sales orders. Processing Customer Response letters and sending out other materials to our customers. Preparation of Certificates of calibration for Vaisala sensors to be included in manuals and for Sales Orders. Maintaining the calibration system; sending in instruments, recalling instruments when they are due for calibration and arranging for instrument repair as needed. Collect manufacturing timecards weekly and hourly timecards daily. Supply test department with test packets. Prepare certificates of conformity for UK shipments and for other customers, as requested. Collect quality check-lists for custom products and verify receipt. Schedule and reserve manufacturing conference rooms as needed by maintaining a “live” / online calendar. Back up duties in the absence of the Traffic & Shipping Supervisor including; Making U.L. & Serial Tags. Check Tabs Book Provide tracking to customers Print shipping documents as needed and provide to the shipping teams and/or warehouse. Update shipments on HFA and ship reports and distribute. Perform customer/representative/carrier correspondence via phone or email. (In the absence of the Traffic & Shipping Supervisor) Attend scheduling meeting when needed. Provide Freight Quotes when requested. Receive and maintain export and Haz training certifications. Assist with filing and certification records or other files as needed. Perform continuous improvement in the department in regards to forms, scanning, processes and all other duties as assigned. Maintain Heat Treated Wood Certifications, Monthly Records and Material Usage sheets.