Sales Manager

Title: Sales Manager

Location: Remote Alabama, Mississippi, Arkansas, or Tennessee

Reports to: Manager, Sales

Who We Are - Thermon

Thermon is a diversified technology company and a global leader in industrial process heating, temperature maintenance, environmental monitoring and temporary power distribution solutions. We deliver engineered solutions that enhance operational awareness, safety, reliability and efficiency to deliver the lowest total cost of ownership.

Thermon offers over 250 products, software and services across multiple brands, providing a range of offerings from boilers, transportation heaters, and liquid load banks to tubing bundles and heat trace. We are the silent guardians of critical infrastructure. From the relentless demands of chemical plants and the intricate networks of rail and transit to the vital pulse of power generation, we innovate solutions that ensure optimal operation, protect critical assets, and maximize efficiency.

We care deeply about the success of our customers, the well-being of our people, and the reliability of every product we design. This drives our unwavering commitment to safety and integrity in everything we do. Through collaboration, we unite a rich legacy of expertise with a trusted global team, partnering side-by-side with our customers. We transfer the warmth needed to make life work.

Overview

Direct sales responsibility for the growth of company business product lines and services in the territory (Alabama, Mississippi, Arkansas and Tennessee), serving existing customers and diversifying to other customers/industries.

Key Responsibilities and Accountabilities include

• Grow the territory revenue with supportive margins through new projects, new customers, organic growth, market share acquisition and new / expanding markets
• Develop and execute sales strategy, initiate contact with existing and potential customers
• Develop sales forecasts, territory potentials, territory analysis and collaborate with management in setting adequate sales quotas and goals
• Analyze periodically sales objectives for both present and prospective customers, sales and service activity demands and programs for effective sales coverage
• Work cross functionally within the company to communicate with key EPC and Turnaround contacts in the Refining, Chemical, and Petrochemical sites
• Professionally manage assigned territory to achieve bookings targets
• Make visits to key turnaround teams to identify opportunities for future outages
• Pro-actively promote and sell Thermon's products and services by visiting customers on a regular, daily, weekly, monthly, as many times as needed and planned basis
• Address customer complaints in accordance with company policy and advise management promptly of any situation beyond the scope of authority
• Influence and develop specifications, track and influence all potential projects, monitor project and purchase order awards to assure customer satisfaction
• To prepare and present professional presentations to customers relating to Product Services to customer management and staff
• Discuss, negotiate and finalize proposals with customers
• Act as single point of contact when required on difficult company problems with customers to co-ordinate complex customer problems internal and external
• Promote and organize customer visits to Thermon facilities
• Provide advice/ assistance to credit and collection, marketing and completes sales
• Other as assigned

Qualifications

• Bachelor's in industrial Distribution, Engineering Technology, Electrical or Mechanical Engineering
• 3-5 years' work experience as Sales Manager, Account Manager, or Industrial product outside sales, preferably selling trace heating systems.
• Experience dealing with Refining and Petrochemical projects and plants, construction is a plus
• Articulate complex electrical distribution scenarios to engineering groups and well-accustomed to a client-facing role
• Proven track record of territory growth, with local plant, contractor, and EPC contacts is preferred
• Willingness and ability to travel up to 50% of the time

Key Characteristics, Competencies and Skills

• Ability to work autonomously and drive results with minimal direct supervision
• Exceptional customer service skills with the ability to establish and maintain strong customer relationships
• Superior teamwork and leadership skills across a multi-faceted organization
• Strong written and verbal communication skills
• Outgoing, friendly, enthusiastic and sociable
• Experience with CRM is a plus (especially Microsoft Dynamics)
• Proficient in use of Microsoft Office Software (Word, Excel, Outlook, PowerPoint, etc.)
• Must be comfortable giving and participating in customer training presentations
• Strong sales track record
• "Hunter" sales mentality - ability to help develop a territory from scratch