Sales Administrator

Sales Administrator

Department: Sales

Job Type: Full-Time

Reports To: Manager, Application Engineering

Job Setting: In Office

Location: Morristown, TN

Who are we?

Thermon is a diversified technology company and a global leader in industrial process heating, temperature maintenance, environmental monitoring and temporary power distribution solutions. We deliver engineered solutions that enhance operational awareness, safety, reliability and efficiency to deliver the lowest total cost of ownership.

Thermon offers over 250 products, software and services across multiple brands, providing a range of offerings from boilers, transportation heaters, and liquid load banks to tubing bundles and heat trace. We are the silent guardians of critical infrastructure. From the relentless demands of chemical plants and the intricate networks of rail and transit to the vital pulse of power generation, we innovate solutions that ensure optimal operation, protect critical assets, and maximize efficiency.

We care deeply about the success of our customers, the well-being of our people, and the reliability of every product we design. This drives our unwavering commitment to safety and integrity in everything we do. Through collaboration, we unite a rich legacy of expertise with a trusted global team, partnering side-by-side with our customers. We transfer the warmth needed to make life work.

Vapor Power International and Precision Boilers are subsidiaries of Thermon. Based in Morristown, TN and within an hour of Knoxville, Precision Boilers is a leader and innovator in Electric Steam and Hot Water Boilers, Gas Fired Steam and Hot Water Boilers, Deaerators, and Boiler Room Accessory products for nearly 80 years and continues to pursue strong growth plans within the marketplace. As the premier designer and manufacturer of high voltage electrode boilers, resistance electric boilers, gas fired boiler products, and feedwater accessory equipment, we have solutions that are energy efficient, innovative & highly respected in the industry.

What is the opportunity?

Your Sales Administrator expertise will be utilized for general administrative support for customers and sales (inside & outside) for both Vapor Power International and Precision Boilers. Enjoy respect and recognition for your contributions as we continue to improve manufacturing capability and capacity!

This is not a remote role and will work out of the Morristown, Tennessee location.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• General office support which includes answering phones, distributing mail, and maintaining office supplies for all functional areas.
• Entering and managing in-house sales orders, maintaining S&OP File, managing record retention, and sending out customer acknowledgements.
• Run sales reports from INFOR for RSM's and Leadership Team.
• Assist the Regional Sales Managers with Rep Management - setting up new reps, contract administration and website portal access.
• Maintain and update company CRM with new account or customer information to assist RSM's.
• Provide customers with "As Built" links once orders have shipped.
• Act as back up for Parts/Service as needed.
• Work with engineering and production departments to communicate and provide deliverables to RSM's and independent sales representatives.
• Support visitors with logistics - hotels, transportation, etc.
• Other duties as assigned.

The above are considered essential duties and are illustrative of those job tasks, which are fundamental. Employees may be required to perform additional related duties as may be assigned by management. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

• 2 years in an administrative role, preferably in a sales and manufacturing environment.
• Associate or Bachelor's Degree in Marketing or Business, preferred but not required.

Skills and Abilities:

• Solid computer skills, including MS Office, with expertise in Excel, Word and PowerPoint.
• Excellent communication and presentation skills, both verbal and written.
• Self-starter, highly creative, organized, attention to detail, and ability to multi-task.
• Candidate must be authorized to work in the U.S. (no visa sponsorships).

Physical Demands:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Work Environment:

This position must perform tasks that involve mainly office exposure, sitting behind a desk performing tasks on a computer. Most of their time, the employee will spend time in the office with low to moderate exposure to noise, heat, and cold environment, other physical requirements include walking, bending, hand dexterity, speaking, seeing, and lifting/moving up to 15 pounds. Steel toe shoes, earplugs and safety glasses are always required while on the production floor.

Benefits:

• Bonus eligibility.
• Medical, Dental, and Vision.
• Short-Term Disability, Long-Term Disability, and Life Insurance.
• 401k with Company Match.
• Paid Time Off.