Field Controls Team Lead

Who We Are

Thermo Systems is a global, full-service control systems integration partner delivering world-class automation solutions across the District Energy, Life Sciences, and Mission Critical markets. Our leadership and engineering teams are committed to excellence, growth, and a culture known as The Thermo Way—an environment that emphasizes integrity, adaptability, collaboration, and shared success.

As we continue to grow, The Thermo Way guides how we support employee success, customer success, and long-term financial strength.

Job Summary

The Field Controls Technician (FCT) Lead is responsible for leading, deploying, and developing a high-performing field controls technician team. This role ensures effective project execution by aligning staffing, schedules, safety, and customer expectations while serving as a key escalation point for field delivery challenges. The FCT Lead works closely with project managers, project leads, and company leadership to ensure consistent, high-quality outcomes across projects.

Key Responsibilities

Team Leadership & Workforce Planning

• Lead, mentor, and develop the Field Controls Technician team through clear direction, training, and performance management.
• Provide ongoing, constructive feedback and support professional development.
• Forecast staffing and skill requirements; coordinate training to align workforce readiness with business demand.
• Assign FCT personnel to projects based on skills, experience, preferences, and project requirements.
• Monitor morale, workload, and team dynamics; support engagement, retention, and conflict resolution.
• Manage team member compensation, time off, and performance reviews.
  
  

Project Execution & Risk Management

• Coordinate with leadership, project managers, and trade partners to deploy field resources effectively.
• Serve as an escalation point for field execution challenges, proactively identifying and mitigating risks.
• Ensure adherence to project schedules, budgets, quality standards, and customer requirements.
• Track, document, and communicate project requirements related to safety, workflow, and billing.
  
  

Customer & Stakeholder Engagement

• Communicate with customers and stakeholders in a professional, positive, and proactive manner.
• Follow customer-specific site standards and procedures.
• Provide responsive, patient, and effective support to resolve customer issues.
• Maintain accountability through consistent follow-up and fulfillment of commitments.
  
  

Field Expertise, Safety & Quality

• Demonstrate strong field experience with an understanding of construction site roles, contracting tiers, and associated trades.
• Champion safety policies in both office and field environments.
• Practice company Quality Management System (QMS) procedures and produce clear, accurate documentation.
• Adapt effectively to changing project, site, and team demands.
• Maintain a collaborative and open mindset, especially when addressing differing viewpoints.
  
  

Tools & Technical Foundations

• Demonstrate proficiency with Microsoft operating systems and Office tools.
• Possess a foundational understanding of control system design and system integration concepts.
  
  

Education & Experience

• Bachelor of Science in Electrical Engineering, Mechanical Engineering, Computer Science, or a related discipline; equivalent technical and leadership experience may be considered.
• Typically 7 years of relevant field controls, automation, or technical leadership experience.
  
  

Required Skills & Abilities

• Demonstrates credibility, integrity, and trustworthiness with peers and stakeholders.
• Actively removes obstacles to enable team and project success.
• Builds effective cross-functional relationships to achieve business objectives.
• Communicates priorities, context, and the broader objectives of projects and tasks.
• Listens effectively and understands the needs of team members and stakeholders.
• Committed to continued development of managerial and leadership capabilities.
  
  

Travel & Availability

• Overnight travel may be required up to 50%.
• Participation in an on-call rotation may be required based on location and client needs.
  
  

Work Authorization & Other Requirements

• Proof of eligibility to work in the country where the position is located.
• Maintain a valid driver’s license.
• Maintain fitness for duty at all times.
  
  

Our Culture

At Thermo Systems, we model our three core values daily:

• Drive Employee Success: Support your colleagues and foster a positive team culture.
• Drive Customer Success: Take ownership, communicate proactively, and exceed expectations.
• Drive Financial Strength: Deliver quality efficiently and continuously improve.
  
  

We lead with integrity, collaboration, and professionalism

What You'll Get

• Competitive salary, annual bonuses, 401(k) with company match, and business travel reimbursement: We appreciate our employees, and we make sure they know it.
• Benefits: We offer full-time employees multiple healthcare packages, including low-cost options.
• Casual Dress: Every day is "Casual Friday"; we want you to be comfortable when you come to work.
• Training: We offer in-house and factory technical training to keep our staff sharp.
• Tuition Reimbursement: We encourage academic advancement and professional credentialing.
• Vacation/Sick Time: We believe work-life balance is essential. Ensuring our employees have time to truly relax and recharge is important to us.
• Culture & Extras: We provide free lunches, regular team bonding & fun office events, and plenty of company swag.
  
  

Visit us at www.thermosystems.com to learn more!

Thermo Systems provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.