Field Service Engineer I (Asset Management)

Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

What you'll do

As a Field Service Engineer, you'll play a vital role in supporting scientists and researchers by ensuring our advanced instruments perform at their best. You'll be the face of Thermo Fisher Scientific-delivering exceptional technical service while building trusted relationships with customers who are driving innovation.

In this role, you will:

• Install, maintain, and repair a wide range of sophisticated analytical instruments (e.g., electron microscopes, chromatography systems)
• Diagnose and resolve complex technical issues with precision and efficiency
• Provide on-site and remote support to ensure optimal system performance
• Build strong customer partnerships through professional, responsive service
• Contribute to customer success by minimizing downtime and enabling breakthrough discoveries

What you bring

We're looking for someone who is curious, hands-on, and motivated to solve complex problems while delivering a great customer experience.

Minimum qualifications:

• Bachelor's degree (no prior experience required)
• Strong mechanical and electronics aptitude with the ability to troubleshoot at the component level
• Valid driver's license
• Ability to lift up to 50 lbs and stand for extended periods
• Willingness to work flexible hours and respond to urgent service needs
• Ability to obtain credentials required to access customer facilities

Preferred qualifications:

• Degree in Engineering (Electrical, Electronics, Mechanical, Biomedical) or related scientific field
• Experience installing, maintaining, or repairing analytical or laboratory instruments
• Familiarity with ultra-high vacuum systems and high-voltage equipment
• Proficiency with Windows OS, MS Office, and service management tools
• Ability to read and interpret schematics, diagrams, and technical documentation

Key skills and attributes:

• Strong problem-solving and analytical thinking
• Excellent communication and customer service skills
• Organized with strong time management abilities
• Collaborative mindset with the ability to work independently
• Fluency in English (additional languages are a plus)

Why join us?

• Be part of a mission-driven organization making real-world impact
• Work with cutting-edge technology at the forefront of science
• Grow your career through continuous learning and development opportunities
• Collaborate with a diverse, global team of experts