Assistant Warehouse Manager

Help Keep Thermo Direct Running at a High Level

Thermo Direct is a fast-growing, family-owned home services company proudly serving the Raleigh, NC area. We provide HVAC, Plumbing, and Electrical services with one core value driving everything we do: Care — for our customers, our team, and the quality of our work.

We are currently hiring a Warehouse Supervisor to support our Warehouse Manager and help lead the day-to-day operations of our warehouse and inventory systems.

This is an excellent opportunity for someone who enjoys both hands-on warehouse work and administrative operational support. The ideal candidate is organized, dependable, computer-savvy, physically capable, and experienced with inventory management and Excel.

If you take pride in keeping operations efficient, accurate, and organized, this could be the right fit for you.

Compensation & Benefits

Pay Range: $50,000 – $65,000 per year

Based on experience, leadership ability, inventory management experience, and industry background.

Full Benefits Package Includes:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Company-Paid Life Insurance
• Short-Term Disability
• 401(k) with Company Match
• Paid Vacation
• Paid Sick Time
• Floating Holidays
• 7 Paid Company Holidays
• Tool Account
• Shoe Allowance
• Ongoing Training & Development
• Advancement Opportunities
• Company Events & Team Celebrations

Position Summary

The Warehouse Supervisor reports directly to the Warehouse Manager and plays a critical role in maintaining warehouse organization, inventory accuracy, operational efficiency, and technician support.

This position combines warehouse operations, inventory control, administrative responsibilities, and team support. You will help ensure technicians have the equipment and materials they need while maintaining accurate inventory records and an organized warehouse environment.

This role requires someone who can think proactively, communicate effectively, and work efficiently in a fast-paced service environment.

Key Responsibilities

Warehouse & Inventory Operations

• Maintain accurate inventory counts, tracking, and reporting
• Receive, verify, and organize incoming shipments
• Pull, stage, and prepare equipment/materials for daily installs and service calls
• Load and unload trucks safely and efficiently
• Monitor inventory levels and communicate shortages proactively
• Conduct routine truck inventories and warehouse audits
• Assist with warranty returns and material credits
• Help maintain warehouse cleanliness, organization, and safety standards

Administrative & Operational Support

• Utilize Microsoft Excel and inventory software for tracking and reporting
• Assist with inventory reconciliation and purchasing coordination
• Complete warehouse documentation and data entry accurately
• Support operational efficiency by reducing technician downtime
• Assist with scheduling and logistical coordination as needed
• Ensure company vehicles and warehouse areas remain properly stocked and compliant

Leadership & Team Support

• Support the Warehouse Manager with daily operations
• Help maintain accountability, organization, and workflow standards
• Communicate professionally with technicians, vendors, and office staff
• Promote a positive, team-oriented work environment

Required:

• High School Diploma or GED
• Ability to lift and carry at least 50 lbs regularly
• Strong organizational and multitasking skills
• Proficiency in Microsoft Excel and basic computer systems
• Valid driver’s license with acceptable driving record
• Dependable attendance and strong work ethic

Preferred:

• 2 years of warehouse, inventory, logistics, or operations experience
• Prior HVAC, Plumbing, Electrical, or construction industry experience
• Previous lead, supervisor, or team coordination experience
• Experience with inventory software or warehouse management systems

What Makes Someone Successful in This Role?

The best candidates for this position are:

• Highly organized and detail-oriented
• Comfortable balancing office/admin tasks with physical warehouse work
• Self-motivated and proactive
• Strong communicators who work well with multiple departments
• Reliable team players who take ownership of their responsibilities

Join the Thermo Direct Team

At Thermo Direct, we believe great operations create great customer experiences. We invest in our employees, provide opportunities for growth, and build long-term careers — not just jobs.

If you’re looking for a stable company, strong team culture, and an opportunity to grow in operations leadership, we’d love to hear from you.

Salary : $50,000 - $65,000